Patient Administration Manager

Mediclinic Airport Road Hospital; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled manager to oversee patient service revenue processes. This role involves leading a dedicated team, ensuring compliance with financial regulations, and enhancing the patient journey from referral to follow-up. The ideal candidate will have a strong background in Revenue Cycle Management within healthcare, with a focus on operational efficiency and financial planning. Join a dynamic environment where your expertise will contribute to delivering exceptional patient care and optimizing revenue collection.

Qualifications

• 3-5 years of management experience in a similar position.
• Experience with Revenue Cycle Management in healthcare.

Responsibilities

• Lead and manage the team efficiently and effectively.
• Monitor Revenue Cycle Management governance for compliance.
• Oversee client services effectiveness.

Skills

Budgeting and Financial Management

Revenue Cycle Management

MS Office Proficiency

Contract Management

Risk Management

Education

Bachelor's Degree in Commerce

Bachelor's Degree in Health

Bachelor's Degree in Hospitality

Job description

To monitor and manage the patient and front office administration process related to the capturing, management and collection of patient service revenue to ensure optimal revenue collection and prevent financial risk.

To ensure the delivery of the patient journey from referral to follow-up and the management of all operational service points.

KEY RESPONSIBILITY AREAS

• To lead and manage the team efficiently and effectively
• Monitor and manage Revenue Cycle Management governance by ensuring compliance to regulatory, legislative and internal processes and practices
• To provide management guidance to the front office, case management and revenue cycle function and monitor the effectiveness of all related processes
• Provide effective and efficient operational management to areas within scope of responsibility
• Review PLP reports and discuss with relevant stakeholders to monitor doctors Performance
• To oversee the effectiveness of all client services

REQUIRED EDUCATION

Essential : A relevant Bachelor’s Degree in commerce or health or hospitality related field

REQUIRED EXPERIENCE

Essential : At least 3-5 years’ management experience in a similar position

Desired : Experience with Revenue Cycle Management in the healthcare industry, including relevant financial functions.

REQUIRED JOB SKILLS AND KNOWLEDGE

• Application of sound budgeting and financial planning and management principles
• Computer literacy and proficiency in MS Office applications
• Contract and service level agreement management
• DRG's and related case management
• Experience in delivering complex patient / customer focused services across multiple service points
• Financial statements and reporting
• Knowledge and experience of the operations of hospitals and clinics and Knowledge of the Revenue Cycle Management processes and systems - Intermediate
• Risk management principles, systems and best practice