E-commerce Analyst

Confidential Company; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

A leading company in Dubai seeks a data-driven professional to analyze sales trends and optimize e-commerce performance. The ideal candidate will have a Bachelor's degree in a related field and experience in digital analytics. Responsibilities include monitoring KPIs, conducting market research, and collaborating with marketing teams to enhance customer experience. Join a dynamic team focused on leveraging data to drive business success.

Qualifications

• 2+ years of experience in e-commerce, digital analytics, or retail analytics.
• Retail or fashion industry experience is a plus.

Responsibilities

• Analyze sales trends and website traffic to identify insights.
• Monitor KPIs and create performance dashboards.
• Conduct competitor analysis and market research.

Skills

Data Analytics

Digital Marketing Metrics

Problem Solving

Communication

Education

Bachelor’s degree in Business

Bachelor’s degree in Economics

Bachelor’s degree in Data Analytics

Bachelor’s degree in Marketing

Tools

Google Analytics

Excel

Tableau

Power BI

Looker

Job description

• Analyze sales trends, website traffic, conversion rates, and customer journeys to identify insights and opportunities.
• Monitor daily/weekly/monthly KPIs and create performance dashboards and reports.
• Collaborate with marketing and merchandising teams to evaluate campaign performance and product performance.
• Identify issues affecting site performance or customer experience and work with relevant teams for resolution.
• Conduct competitor analysis and market research to support business decisions.
• Track key metrics such as cart abandonment, average order value, bounce rates, and customer lifetime value.
• Support A/B testing and site optimization initiatives.
• Assist with forecasting, budgeting, and promotional planning based on data trends.
• Use analytics platforms (e.g., Google Analytics, Shopify, Salesforce Commerce Cloud, Adobe Analytics) to extract and visualize data.

Desired Candidate Profile

• Bachelor’s degree in Business, Economics, Data Analytics, Marketing, or related field.
• 2+ years of experience in e-commerce, digital analytics, or retail analytics.
• Proficiency in Google Analytics, Excel, and data visualization tools (Tableau, Power BI, Looker, etc.).
• Strong understanding of digital marketing metrics (PPC, SEO, email, social).
• Ability to interpret complex data and present actionable insights.
• Detail-oriented with excellent problem-solving and communication skills.
• Retail or fashion industry experience is a plus.

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