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A leading hotel in Dubai is seeking an Executive Housekeeper to manage housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction. The ideal candidate will have extensive experience in luxury hotels, strong leadership skills, and a passion for hospitality. This role is crucial for maintaining the hotel's five-star service standards and delivering exceptional guest experiences.
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Vacancy
1 Vacancy
Job Description
Job Description
The Executive Housekeeper is responsible for overseeing the daily operations of the housekeeping department to ensure the highest standards of cleanliness, order, and aesthetics in guest rooms, public areas, and back-of-house areas. This role is pivotal in upholding the hotel s five-star service standards and delivering an exceptional guest experience.
Key Responsibilities:
Operational Management
Plan, organize, and supervise all housekeeping operations.
Ensure guest rooms, public areas, laundry, and back-of-house areas are cleaned and maintained to the highest standards.
Develop and implement SOPs and quality standards aligned with luxury service expectations.
Conduct regular inspections of guest rooms and public areas to ensure adherence to standards.
Team Leadership
Recruit, train, supervise, and evaluate housekeeping staff including supervisors, attendants, and laundry personnel.
Schedule staff effectively to ensure coverage during peak and off-peak periods.
Provide coaching and performance feedback to maintain team motivation and excellence.
Inventory & Budget Control
Manage inventory levels of linen, cleaning supplies, and guest amenities.
Prepare and manage the department s operational budget.
Monitor expenses and implement cost-control measures without compromising service quality.
Guest Experience
Collaborate with Front Office, Engineering, and other departments to ensure seamless guest experiences.
Respond promptly and professionally to guest requests and complaints regarding housekeeping services.
Ensure rooms are consistently ready for guest arrivals, especially VIPs and special occasions.
Compliance & Safety
Ensure all housekeeping procedures comply with health, safety, and hygiene regulations.
Conduct safety training and enforce hotel policies on security and risk management.
Maintain cleanliness and sanitation standards as per local and international guidelines.
Desired Candidate Profile
Qualifications
Qualifications:
Bachelor s Degree or Diploma in Hospitality Management or related field preferred.
Minimum 5 7 years of housekeeping experience in a luxury hotel environment, with at least 3 years in a managerial or supervisory role.
Strong leadership and people management skills.
Excellent organizational and time-management abilities.
Knowledge of housekeeping management systems.
Fluent in English; additional languages are an asset.
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