Customer Care Executive

Life HealthCare Group; United Arab Emirates; On-site; AED 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a Customer Care Executive to enhance client satisfaction through effective communication and support. In this role, you will engage with customers, providing clear instructions to resolve their issues and overseeing the customer service process. This position requires strong communication skills, particularly in English and Russian, to ensure a seamless experience for clients. Join a dynamic team dedicated to delivering exceptional service and making a positive impact in the healthcare sector.

Qualifications

• Strong communication skills in English and Russian.
• Experience in customer service and handling client inquiries.

Responsibilities

• Answer client correspondences via phone, assisting with inquiries.
• Monitor the work of individual representatives and the team.

Skills

Customer Service

Russian Language

Job description

Customer Care Executive – United Arab Emirates

Responsibilities:

1. Answer client correspondences via phone, with Russian language skills preferred.
2. File customer records, including contact information.
3. Provide customers with clear instructions to resolve issues.
4. Oversee the customer service process.
5. Monitor the work of individual representatives and the team.

Note: You will be redirected to the company website to apply for this position.