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Teller

Client of Talentmate

Abu Dhabi

On-site

AED 30,000 - 45,000

Full time

5 days ago
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Job summary

A leading company in the financial sector is seeking a Teller to manage customer transactions, ensuring accuracy and compliance with banking regulations. The ideal candidate will exhibit excellent customer service skills, numerical proficiency, and a strong attention to detail. Responsibilities include handling cash securely, promoting bank products, and maintaining knowledge of banking policies. This role is crucial for providing exceptional service and safeguarding transaction security.

Qualifications

  • Previous experience in cash handling or customer service, preferably in a bank.
  • Knowledge of banking regulations and anti-money laundering practices.

Responsibilities

  • Process customer transactions including deposits, withdrawals, and payments accurately.
  • Verify customer identification and ensure compliance with financial regulations.
  • Promote bank products and services when appropriate.

Skills

Customer Service
Numerical Skills
Attention to Detail
Communication

Education

High School Diploma
Associate Degree in Finance or Business

Tools

Banking Software
Computer Applications

Job description

A Teller serves as the front-line representative of a bank or financial institution, handling daily customer transactions such as deposits, withdrawals, and payments. The role requires a high level of accuracy, excellent customer service, and the ability to identify opportunities for cross-selling financial products. Tellers are also responsible for ensuring transaction security and adhering to banking policies and regulations.

Responsibilities:

Process customer transactions including deposits, withdrawals, and payments accurately.

Handle cash and checks securely and balance cash drawer at end of shift.

Verify customer identification and ensure compliance with financial regulations.

Respond to customer inquiries and resolve routine account issues.

Promote bank products and services when appropriate.

Maintain up-to-date knowledge of banking policies, services, and security measures.

Monitor for suspicious activity and report potential fraud.

Assist with opening and closing procedures of the branch.

Replenish ATM machines and process night deposits when required.

Support other branch operations as needed.

Requirements:

High school diploma or equivalent; associate degree in finance or business is preferred.

Previous experience in cash handling or customer service, preferably in a bank.

Strong numerical and attention-to-detail skills.

Excellent communication and interpersonal abilities.

Proficiency in banking software and computer applications.

Ability to work under pressure and manage time effectively.

Trustworthiness and integrity in handling confidential information.

Knowledge of banking regulations and anti-money laundering practices.

Strong problem-solving skills and customer-first attitude.

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