Account Manager I

Careem; Abu Dhabi; Hybrid; AED 120,000 - 200,000; Full time

Job summary

Careem is seeking a Business Growth and Account Manager to drive growth with top-tier brands in Abu Dhabi. This full-time role involves managing partner relationships, optimizing performance, and making data-driven decisions. Candidates should have a Bachelor's degree and 2-3 years of relevant experience. Careem offers a collaborative work environment, flexible working conditions, and comprehensive benefits.

Benefits

Unlimited vacation days

Healthcare benefits

Fitness reimbursements

Work 4 days a week in the office

Remote work options globally for 30 days annually

Qualifications

• 2-3 years of experience in Sales/Account Management.
• Ability to meet deadlines and adapt to flexible working conditions.
• Strong written and verbal communication skills.

Responsibilities

• Lead proactive joint business planning to create value with top-tier brands.
• Build and maintain long-term relationships with restaurant partners.
• Negotiate commission rates and manage contracts.

Skills

Negotiation skills

Attention to detail

Interpersonal skills

Organizational skills

Communication skills

Education

Bachelor’s Degree in Business Administration

Tools

Excel

Job description

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an inspiring organization. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for regional talent and entrepreneurs. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the team

You will be part of a dynamic, autonomous team comprising Careem veterans and new members, all committed to building Careem Food. Our team shares core values of ownership, ambitious goals, and service to customers, partners, colleagues, and captains.

What you'll do

1. Business Growth and Account Strategy: Lead proactive joint business planning to create value and foster growth with top-tier brands and local accounts. Identify opportunities to increase revenue, profitability, and market share. Conduct regular business reviews to ensure strategic alignment and performance.
2. Partner Relationships: Build and maintain long-term relationships with restaurant partners, acting as the primary contact. Provide support, resolve operational issues, and optimize partner content for performance.
3. Commercial Optimization: Negotiate commission rates, manage contracts, and drive advertising sales. Develop promotions to increase order volume and partner visibility, enhancing partner value.
4. Data-Driven Decisions: Analyze account performance, make data-backed decisions, and maintain accurate sales and performance records.
5. Operational Excellence: Resolve technical and operational issues swiftly to keep partners active and optimized on the platform.

What you'll need

• Bachelor’s Degree in Business Administration or related field
• 2-3 years of experience in Sales/Account Management
• Excellent attention to detail, interpersonal, and organizational skills
• Negotiation skills
• Ability to meet deadlines and adapt to flexible working conditions
• Strong written and verbal communication skills
• Proficiency in Excel
• Residency in or relocation to Abu Dhabi is required

What we’ll provide you

We offer opportunities to impact the region while learning and growing. As a full-time Careem employee, you will be able to:

• Collaborate with inspiring colleagues and learn from great minds
• Work in a purposeful organization dedicated to regional impact
• Explore new learning and growth opportunities daily
• Work 4 days a week in the office and 1 day remotely, with options for remote work globally for 30 days annually, and unlimited vacation days
• Access healthcare benefits and fitness reimbursements for health activities