Branch Supervisor Jobs In Abu Dhabi | Reap HR

Branch Supervisor Jobs In Abu Dhabi | Reap HR

About the job

We are looking to hireBranchSupervisor (Store Supervisor)for one of thehigh-end cake & pastry outletslocated inAl Ain, Abu Dhabi.To qualify for this position, you should haveat least 4 – 5 years of previous experience as a Branch Supervisor in the Food & Beverage industry.

Responsibilities:

• Always greets and welcomes customers promptly in a warm and friendly manner.
• Always thanks and gives fond farewell to customers conveying anticipation for their next visit.
• Has a good knowledge of all the items in the outlet and presentation standards.
• Speaks with customers and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Can answer any questions regarding items
• Monitoring CCTV cameras.
• Handling customer queries.
• Always applies service techniques correctly always, and serving Food & Beverage items with enthusiasm.
• Records transactions / orders in Point of Sales systems at the time of order.
• Communicates with the kitchen regarding any questions.
• Checks with guests to ensure satisfaction.
• Is responsible for clearing, collecting and returning food and beverage items to proper area.
• Maintains cleanliness of work area throughout the shift.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Performs shift closing on the Point of sales terminal and tally cash and credit card settlements.
• Ensures that the outlet is always kept clean and organized, at both the front as well as the back of house areas.
• Ensures that outlet brand standards and SOPs are consistently implemented.
• Works with fellow staff and manager to ensure that the outlet achieves its full potential.
• Completes the daily responsibilities that are set for individual shift.
• Completes closing duties, including restocking items, turning off lights, etc.
• Conducts monthly inventory checks on all operating equipment and supplies.
• Take an active role in coaching and developing junior staff.
• Performs any other duties related to food and beverage service assigned by the manager.
• Assists Assistant Manager/ Manager in conducting daily shift briefings to update and disseminate relevant information to colleagues
• Helps minimize waste, breakages and mishandling of supplies and equipment
• Other tasks as assigned

RequirementsExperience:4 – 5 years experience in theFood & Beverageindustry is must.

• Excellent reading, writing and oral proficiency in English
• Must be well-presented and professionally groomed always
• Excellent leader and trainer with strong interpersonal skills and attention to detail
• Ability to motivate employees to work as a team effectively and productively
• Must possess good communication skills for dealing with diverse staff
• Ability to coordinate and prioritize multiple tasks
• Should have a pleasing personality.
• Good knowledge of food and beverage service.

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