Chief Digital Officer

EyeSpy Recruitment - iGaming Specialists; United Arab Emirates; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading recruitment firm seeks a Head of Streamer Relationship Management to enhance brand visibility in the iGaming industry. This senior role involves developing strategies, managing relationships with streamers, and leading a team to drive engagement and marketing initiatives.

Qualifications

• 7+ years in the iGaming industry, preferably in senior account management.
• Excellent verbal and written communication skills.

Responsibilities

• Develop and drive the company's commercial streamer relationship strategy.
• Cultivate and maintain strong connections with leading streamers.
• Manage a team engaged with iGaming streamers and their audiences.

Skills

Communication

Data Analysis

Job description

Head of Streamer Relationship Management

• iGaming experience is essential

Overview :

The Head of Streamer Relationship Management is a new and senior role within the core commercial team. The primary objective is to develop and implement a global streamer relationship strategy to enhance brand visibility within the streaming community in the iGaming industry. This senior position reports directly to the leadership of the Commercial Team.

Key Responsibilities :

• Develop & drive the company's commercial streamer relationship strategy: Define, create, and execute a comprehensive streamer strategy that increases exposure & brand dominance across all product verticals.
• Relationship Building: Cultivate and maintain strong connections with leading streamers and content creators, acting as their main point of contact to meet their engagement needs.
• Commercial negotiation: Present the streamer value proposition to key clients to promote streamer marketing and streaming tools.
• PR Management: Monitor streams for potential issues or challenges faced by streamers, define escalation processes, and collaborate with marketing, legal, and leadership teams to mitigate challenges and negative stories.
• Team management: Manage a team engaged with iGaming streamers and their audiences.

Other Responsibilities :

• Formulate streamer engagement strategies to increase brand visibility within the gaming community.
• Manage relationships with key streaming platforms aligned with our strategy.
• Collaborate with streamers to design and execute promotional campaigns for slots and live casino games.
• Provide streamers with marketing materials and support for authentic content creation.
• Assist in developing marketing materials and merchandise options.
• Identify and monitor over 800 streamers, tracking live broadcasts to stay engaged with their content and communities.
• Seek out new streamers and explore partnership opportunities to grow our network.
• Stay informed on industry trends, competitor activities, and new opportunities in gaming and streaming sectors.
• Collect and analyze data on streamer performance to evaluate engagement and effectiveness.
• Use tracking systems to assess marketing campaign success and implement data-driven improvements.
• Participate actively in team meetings, sharing updates and ideas related to streamer engagement and marketing initiatives.

Key Requirements :

• Senior leader with commercial experience understanding operators, game suppliers, and streamers.
• 7+ years in the iGaming industry, preferably in senior account management or VIP/high-value player management roles.
• Excellent verbal and written communication skills.
• Understanding of analytics and ability to generate data reports with actionable recommendations.
• The role is full-time, based in Gibraltar, Malta, or the UAE, with possible alternative locations. Streaming experience is not mandatory but knowledge of platforms and processes is important.