Enable job alerts via email!

Host/ess - KIGO

Four Seasons Hotels and Resorts

United Arab Emirates

On-site

AED 60,000 - 120,000

Full time

2 days ago

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading hotel in Dubai is seeking a guest service professional to enhance the guest experience. Responsibilities include greeting guests, managing reservations, and ensuring smooth operations. Candidates should possess strong communication skills and a customer-focused attitude, with opportunities for growth and development within the company.

Benefits

Competitive tax-free salary

Free dry cleaning for business attire

Medical and life insurance

Paid annual leave and public holidays

Flight allowance to home country

Worldwide Complimentary Room Nights

Growth & Development opportunities

Qualifications

Previous experience in a guest service role.
Strong interpersonal and communication skills.
Friendly and professional demeanor.

Responsibilities

Greet and welcome guests upon arrival.
Manage reservations and table assignments.
Handle guest complaints and special requests.

Skills

Interpersonal skills

Communication skills

Customer-focused attitude

Multitasking

Tools

Reservation software

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.

What You Will Do

Greet and welcome guests warmly upon arrival.
Manage reservations, table assignments, and walk-in guests efficiently.
Answer phone calls and respond to guest inquiries about the restaurant, menu, and reservations.
Coordinate with the service and kitchen teams to ensure smooth operations.
Maintain an organized reception area, ensuring a professional and inviting atmosphere.
Handle guest complaints and special requests with professionalism and care.
Assist in managing the waiting list and providing accurate wait time estimates.
Ensure compliance with health and safety regulations.

What You Will Bring

Previous experience in the same role.
Strong interpersonal and communication skills.
Friendly and professional demeanor with a customer-focused attitude.
Ability to multitask and work efficiently in a fast-paced environment.
Experience in front-of-house operations in a restaurant or hospitality setting is a plus.
Proficiency in reservation software and basic computer skills.

What We Offer