Senior Executive Assistant - Level Shoes

Chalhoub Group; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Chalhoub Group seeks a Senior Executive Assistant to support the CEO in a dynamic luxury retail environment. The role involves managing the CEO's diary, coordinating travel, and ensuring effective communication across departments. Ideal candidates will have experience with senior executives, strong organizational skills, and the ability to handle confidential information discreetly. The position offers a competitive benefits package and opportunities for professional growth.

Benefits

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Qualifications

• Experience in handling C-suite/senior level executives, preferably in the fashion industry.
• Ability to manage multiple priorities and support high-level decision-making.
• Excellent written and verbal communication skills.

Responsibilities

• Efficiently manage the CEO's diary and appointments.
• Coordinate complex international travel arrangements.
• Take minutes of meetings and follow up on action points.

Skills

Organizational skills

Problem solving

Communication skills

Multitasking

Discretion

Education

Experience with C-suite executives

Background in project management

Tools

Microsoft tools

Job description

Overview

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touchpoint leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up The Greenhouse, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners, and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

Responsibilities

Our Senior Executive Assistant will be the first point of contact for all Level Shoes' CEO inquiries. She/He will be responsible for curating and maintaining the day-to-day diary of the CEO.

• Efficiently manage the CEO's diary, appointments, and scheduling, ensuring alignment with priorities and business commitments.
• Proactively track deadlines and key deliverables, keeping the CEO informed and prepared.
• Ability to coordinate complex international travel arrangements.
• Always ensuring that tasks are completed accurately and on time; audits all international travel plans and weekly agendas.
• Ensures to always take minutes of meetings in key meetings; follows up on key action points to make sure the CEO is on track with deadlines and any actionable items.
• Able to adapt to managing complex schedules and knowing what to prioritize.
• Screen incoming calls and correspondence and respond independently when required.
• Liaise with relevant individuals, departments, and external customers and suppliers on the CEO's requests and submissions.
• Skilled in decision-making and problem solving to enhance CEO productivity and operational efficiency.
• Assist in presentations and other reports and documents as needed.
• Manage in coordination with the travel department travel plans, itineraries, and expenses.
• Proofread material (emails, documents, social media posts, etc.) and handle all digital archiving of documents, records, and reports.
• Perform general office duties such as ordering supplies and maintaining records management systems.
• Ability to liaise with IT and Tech, ensuring all meeting rooms are prepared ahead of schedule.
• Comfortable with a high level of flexibility due to various time zones that the CEO covers mainly across GCC, US, and EU.

Ideal Candidate Profile

• Experience in handling C-suite/senior level executives, preferably in the fashion industry.
• Additional languages are always a bonus, but the skillset/personality is more important.
• Very organized and comfortable in multitasking.
• Handle confidential and sensitive information with the highest level of discretion.
• Proven experience as an Executive Assistant supporting senior leadership.
• Background in project management and coordination would be an advantage.
• Ability to manage multiple priorities, drive key initiatives, and support high-level decision-making in a fast-paced environment.
• Adaptive, proactive, solution-oriented.
• Excellent written and verbal communication skills.
• Ability to work under pressure.
• Management of stakeholders.
• Proficient in Microsoft tools.

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.

We Invite All Applicants to Apply

It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.

Department: Administration
Role: Executive Assistant