Business Analyst

Meydan Free Zone; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An innovative firm in Dubai is seeking a dynamic Business Analyst to enhance operational efficiency and bridge the gap between IT and business needs. This role involves gathering requirements, analyzing processes, and implementing effective solutions. You will play a vital role in supporting decision-making through data analysis and project planning. If you have a strong background in business administration or IT, excellent communication skills, and a knack for problem-solving, this is your chance to contribute to a world-class hub for entrepreneurship and innovation.

Qualifications

• 3+ years of experience in a similar role, preferably with CRM platforms.
• Strong analytical skills with proficiency in data analysis tools.

Responsibilities

• Gather and document business requirements from stakeholders.
• Analyze and improve existing business processes and conduct data analysis.

Skills

Data Analysis

Business Process Improvement

Communication Skills

Problem-Solving

Project Management

Education

Bachelor’s degree in Business Administration

Relevant certifications (e.g., CBAP)

Tools

Zoho

Excel

SQL

Job description

Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services.

As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a dynamic Business Analyst (Zoho) to bridge the gap between IT and business requirements. You will analyze processes, gather requirements, and implement solutions to enhance efficiency.

Key Accountabilities:

• Gather and document business requirements from stakeholders.
• Analyze and improve existing business processes.
• Conduct data analysis to support decision-making.
• Assist in project planning and execution.
• Communicate effectively between business units and technical teams.
• Create and maintain project documentation (BRDs, user stories).
• Support user acceptance testing (UAT).
• Provide training and support to end-users.

To join our team, you will have:

• Bachelor’s degree in business administration, IT, or related field.
• 3+ years in a similar role.
• Relevant certifications (e.g., CBAP) are a plus in Zoho or any CRM platforms.
• Working under pressure and providing solutions to business needs after studying the system.
• Strong analytical and communication skills.
• Proficiency in data analysis tools (e.g., Excel, SQL).
• Familiarity with project management methodologies (Agile, Waterfall).
• Excellent communication skills with clients, colleagues, and other stakeholders.
• Strong problem-solving capability.
• Result oriented.

Language skills:

• English.
• Any other language is desirable.

Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you!