Kitchen & Laundry Technician - Delta Hotels Jumeirah Beach Dubai

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Facilities Support Technician to enhance service delivery and improve operational efficiency. In this role, you will communicate with support staff and customers to ensure services are provided as requested, troubleshoot network data issues, and maintain compliance with safety standards. Your expertise in cabling standards and project coordination will be key in supporting special events and managing technology inventory. Join a diverse team committed to fostering a welcoming environment and enhancing guest experiences.

Qualifications

• 3 years of relevant experience in facilities support.
• Knowledge of CAT 5, fiber, and power cabling capacities.

Responsibilities

• Communicate with support staff to understand customer requirements.
• Plan and coordinate equipment installations and system enhancements.

Skills

Cabling Standards Knowledge

Troubleshooting Skills

Customer Service Skills

Project Coordination

Education

High School Diploma or G.E.D.

Tools

Computer Systems

Job description

Description

POSITION SUMMARY

Communicate with Facilities support staff and customers to understand customer requirements to ensure services are delivered as requested. Plan and coordinate equipment installations, moves, additions, changes, and system enhancements to improve reliability and performance. Analyze, recommend, and implement process improvements. Troubleshoot network data issues and resolve non-routine problems that may arise. Complete trouble tickets within cabling service level agreements. Maintain order in data network closets to ensure facilities meet coded standards and work areas promote efficiency. Be knowledgeable about CAT 5, fiber, and power cabling capacities and standards. Support special events, large moves, and changes, as well as perform project work as requested. Maintain inventory of technology devices and materials.

Workplace Standards and Customer Service

Follow all company policies and procedures; report accidents, injuries, and unsafe conditions to management; complete safety training and certifications. Ensure a professional appearance and maintain confidentiality of proprietary information. Support a welcoming environment for guests and address their needs appropriately. Communicate clearly and professionally, answer phones with proper etiquette. Ensure compliance with company standards and external regulations; serve as a role model or mentor. Develop positive relationships with colleagues, support team goals, and respond to employee concerns. Maintain quality standards, and suggest ways to improve organizational efficiency, productivity, safety, and cost savings. Read and verify information visually; inspect tools, equipment, or machines. Move objects weighing up to 50 pounds without assistance. Use computer systems to enter and locate information. Perform other duties as requested by supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: 3 years of relevant experience.
• Supervisory Experience: None required.

Required Qualifications

• License or Certification: Valid driver’s license.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunities. We actively foster an environment where the unique backgrounds of our associates are valued. Our strength lies in the rich blend of culture, talent, and experiences of our team members. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other protected categories by law.

Required Experience

IC