Accomodation Clerk

CAPITAL CATERING AND SERVICES - SOLE PROPRIETORSHIP L.L.C; United Arab Emirates; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading company in the UAE is seeking a Camp Manager to oversee daily operations and ensure guest satisfaction. The ideal candidate will have a background in hospitality management and experience in supervisory roles, with a strong focus on safety and compliance. Responsibilities include managing check-ins, addressing guest inquiries, and maintaining inventory. This role requires excellent problem-solving skills and the ability to work in a diverse environment.

Benefits

Visa

Medical Insurance

Accommodation

Annual Leaves

Qualifications

• Minimum of a high school diploma; higher education in hospitality management preferred.
• Experience in camp management or hospitality roles, with at least 3-5 years in a supervisory capacity.
• Certification in first aid and CPR is essential.

Responsibilities

• Assist the Camp Boss in managing daily camp operations.
• Manage guest check-ins and check-outs efficiently.
• Conduct regular inventory checks of supplies and equipment.

Skills

Problem-Solving

Interpersonal Skills

Organizational Skills

Cultural Sensitivity

Education

High School Diploma

Higher Education in Hospitality Management

Job description

Visa, Medical Insurance, Accommodation, and Annual Leaves are provided as per Labour Law.

Vacancy

Job Description

• Assist the Camp Boss in managing daily camp operations, ensuring compliance with safety and health regulations.
• Manage guest check-ins and check-outs efficiently to ensure a seamless arrival and departure experience.
• Address guest inquiries and issues promptly, demonstrating excellent problem-solving skills and a customer-oriented approach.
• Conduct regular inventory checks of supplies and equipment to ensure operational efficiency.
• Handle reservations and cancellations with precision, utilizing property management systems to maintain accuracy.
• Coordinate logistics for incoming and outgoing personnel, including transportation and accommodation arrangements.
• Implement and monitor camp policies and procedures, ensuring adherence by all staff and guests.
• Act as a liaison between camp management and external stakeholders, addressing concerns and feedback effectively.
• Prepare detailed reports on camp operations and incidents, presenting findings to the Camp Boss for strategic decisions.
• Assist in emergency response planning and execution, ensuring readiness for unforeseen situations.
• Promote a culture of health and safety by conducting regular inspections and staff training to mitigate risks.

Desired Candidate Profile

• Minimum of a high school diploma; higher education in hospitality management or a related field is preferred.
• Experience in camp management or hospitality roles, with at least 3-5 years in a supervisory capacity.
• Certification in first aid and CPR is essential; additional safety training is a plus.
• Experience in remote or offshore camp settings is highly valued to ensure familiarity with unique challenges.
• Excellent interpersonal and communication skills to foster a collaborative team atmosphere.
• Strong organizational skills with a proven ability to manage multiple tasks efficiently under pressure.
• Physical stamina and the ability to work long hours in varying outdoor conditions.
• A proactive attitude and problem-solving mindset to address challenges swiftly and effectively.
• Cultural sensitivity and adaptability to work in diverse environments with respect and professionalism.

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Capital Catering + Services, an ADQ Company and a member of ADNEC Group, was established following the acquisition of Etihad Airport Services Catering by ADNEC Group. The company offers diverse, scalable, and expert catering solutions to the UAE and beyond, maintaining the local heritage and traditions of the UAE. It features one of the largest food production facilities in Abu Dhabi, spanning 28,000 sqm, equipped with extensive dry and temperature-controlled storage, and a fleet of over 150 chilled trucks and light vehicles. Capital Catering + Services specializes in delivering large-volume, high-quality meals over both short- and long-term periods. With a robust supply chain, extensive facilities, and a well-equipped transport fleet, the company can efficiently mobilize any catering needs.