Logistics Executive - UAE National, Business Coach Program - UAE

Q-Express Documents Transport - G25; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company in Dubai is seeking an experienced Logistics Executive to enhance their last mile network. The role involves supporting operations and program teams, managing investigations, and ensuring high-quality service standards. Ideal candidates will possess strong analytical skills and be detail-oriented, with a commitment to problem-solving and effective communication.

Qualifications

• 2+ years' experience in managing contacts and tracking process initiatives.
• Ability to multitask and manage multiple sites simultaneously.

Responsibilities

• Provide on-ground support to Ops and Program teams.
• Serve as a liaison between internal and external stakeholders.
• Monitor and drive resolution of operational call outs.

Skills

Communication

Analytical Skills

Problem-Solving

Job description

To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Executive to drive both innovation and execution in our busy last mile network.

Key job responsibilities

The Logistics Executive provides on-ground support to the Ops team and Program Team with initiatives that require complex investigation and proactivity. With a mix of operational and program expertise, the Logistics Executive works with various stakeholders to support, monitor, and drive resolution of operational call outs to minimize overall business risk and maintain the high Amazon quality bar. You should be able to dive deep, scrutinize details, and foresee data implications. The Logistics Executive is a critical role in the Variable Program team organization, serving as a liaison between internal and external stakeholders, keeping business objectives in mind. Being organized, acting promptly in notifying off-operational situations, being a problem solver, and being detail-oriented are part of your DNA.

At the same time, you will support the Program team, which works on the back-end to gather insights, enhance the program lifecycle, and ensure Amazon standards and partner experiences are optimal.

Basic Qualifications

• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• 2+ years' experience in investigations related to managing contacts, determining root causes of issues, and tracking progress of process initiatives
• Willingness to travel
• Ability to multitask and manage multiple sites simultaneously with attention to detail
• UAE national with family book

Preferred Qualifications

• The right candidate has strong communication skills, demonstrates a great sense of ownership, leads by example in all areas of performance, and has the ability to develop subject matter expertise in all operations processes.

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