Assistant Store Manager - Dubai

Kismet By Milka; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading luxury goods retailer in Dubai is seeking a Mid-Senior level Store Assistant to support daily operations, drive sales, and enhance customer satisfaction. The ideal candidate will have strong leadership skills, problem-solving abilities, and a commitment to team collaboration. Responsibilities include managing stock levels, ensuring excellent customer service, and participating in training programs for continuous development.

Qualifications

• Strong time management and organizational skills.
• Excellent problem-solving skills; proactive thinker.

Responsibilities

• Assist the Store Manager in managing daily store operations.
• Achieve and surpass store sales targets.
• Organize and display merchandise following visual merchandising standards.

Skills

Self-motivated

Time Management

Problem-solving

Communication

Adaptability

Education

Good command of written and spoken English

Tools

MS Office

Job description

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Assist the Store Manager in managing daily store operations, facilitating effective communication, supervising the team, and elevating the customer experience. Oversee store operations, driving sales targets and KPIs through strong leadership, problem-solving, and brand ambassadorship.

Role & Responsibilities

• Actively engage in the sale of products according to Kısmet By Milka standards, ensuring high customer satisfaction to meet sales targets.
• Ensure consistent customer satisfaction through effective communication.
• Manage daily stock levels and conduct regular stock counts for accuracy and availability.
• Achieve and surpass store sales targets.
• Organize and display merchandise following visual merchandising standards.
• Foster a positive, respectful team environment and promote teamwork.
• Identify operational challenges and proactively implement solutions.
• Adapt flexibly to challenges and changing situations with problem-solving skills.
• Understand mall operations, including applying for and managing mall permits as needed.
• Assist in organizing in-store events and coordinate with the Boutique Director and Marketing Team for successful execution.
• Follow all store policies, procedures, and priorities.
• Participate in training programs for continuous development and to meet store requirements.
• Open and close the store, ensuring security and operational standards are maintained.

Qualifications

• Self-motivated team player.
• Strong time management and organizational skills.
• Excellent problem-solving skills; proactive thinker.
• Good command of written and spoken English (B2 - C1); additional languages are a plus.
• Proficiency in MS Office, especially Excel and Word.
• Willingness for ongoing learning and development.
• Ability to contribute positively to evolving situations.
• Flexible and adaptable to a dynamic environment.
• Knowledge of mall operations and administrative procedures.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Retail Luxury Goods and Jewelry