Manager Marketplace Operations

TECCODD; Dubai; On-site; AED 40,000 - 75,000; Full time

Job summary

An established industry player is seeking a Marketplace Operations Assistant Manager to optimize operations across various online stores. This dynamic role involves managing inventory, coordinating with third-party partners, and ensuring operational compliance. The ideal candidate will have a strong background in e-commerce and inventory management, with the ability to analyze data and implement process improvements. Join a forward-thinking company where your contributions will directly impact the efficiency and success of multiple online platforms.

Qualifications

• 3-5 years of experience in marketplace or e-commerce platforms.
• Strong inventory management skills with experience in par stock planning.

Responsibilities

• Oversee operations of multiple online stores on platforms like Talabat and Noon.
• Monitor stock levels and ensure accurate inventory data.

Skills

Inventory Management

Data Analysis

Communication Skills

Multi-tasking

E-commerce Platforms

Education

Bachelor's degree in Business Operations

Bachelor's degree in Supply Chain

Tools

Excel

Google Sheets

Inventory Management Systems

Job description

We are looking for an experienced Marketplace Operations Assistant Manager to manage and optimize day-to-day operations across multiple online stores. This role involves close coordination with third-party partners and a strong focus on inventory management, ensuring that par stock levels are maintained to avoid overstocking or stockouts across all platforms.

Key Responsibilities:

1. MutiStore Management: Oversee the operations of multiple online stores on platforms such as Talabat, Careem, Noon, etc.
2. Third Party Coordination: Work closely with logistics providers, fulfillment centers, and external vendors to ensure smooth order processing, delivery, and returns.
3. Inventory Control: Monitor stock levels across all stores, maintain accurate inventory data, and ensure par stock levels are maintained at all times.
4. Replenishment Planning: Forecast demand and coordinate timely restocking with suppliers and warehouses to prevent stockouts or excess inventory.
5. Listing & Catalog Management: Ensure that all product listings are accurate, updated, and optimized for each marketplace.
6. Order Fulfilment Oversight: Ensure timely and accurate processing of customer orders in coordination with relevant teams.
7. Reporting & Analysis: Generate and analyze regular reports on sales, inventory turnover, stock coverage, and order fulfillment KPIs.
8. Operational Compliance: Ensure adherence to marketplace policies, shipping SLAs, and quality standards.
9. Process Optimization: Identify and implement opportunities for automation and operational efficiency improvements.

Requirements:

• Bachelor's degree in Business Operations, Supply Chain, or a related field.
• 3-5 years of experience in marketplace or e-commerce platforms.
• Proven experience managing multiple stores across platforms.
• Strong inventory management skills with experience in par stock planning and replenishment.
• Proficient in using marketplace dashboards, inventory management systems, and Excel/Google Sheets.
• Strong organizational, analytical, and communication skills.
• Ability to multitask and work with cross-functional teams and third-party vendors.

Preferred Qualifications:

• Experience working with marketplace platforms.
• Knowledge of demand planning and forecasting.
• Familiarity with e-commerce automation tools.
• Background in logistics or supply chain management is a plus.