Admissions and Parent Experience Deputy

Repton School - Dubai; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading school in Dubai is seeking an Admissions Manager to oversee the admissions process, enhance student recruitment and retention, and ensure compliance with educational regulations. The role involves fostering relationships with families, managing recruitment events, and collaborating with various teams to achieve enrolment goals. The ideal candidate will have strong leadership and communication skills, experience in admissions, and a Bachelor's degree in a relevant field.

Qualifications

• Minimum 3 years of experience in admissions or customer service.
• Track record of success in a target-driven environment.

Responsibilities

• Oversee admissions process and recruitment initiatives.
• Coordinate events to strengthen relationships with families.
• Ensure compliance with educational authority regulations.

Skills

Leadership

Communication

Interpersonal Skills

Customer Service

Data Management

Education

Bachelor's Degree in Business

Tools

Microsoft Office

Job description

The successful candidate will oversee the admissions process, ensuring the successful recruitment and retention of students while maintaining compliance with educational authority regulations. You will be instrumental in fostering strong relationships with prospective and current families, enhancing engagement through strategic events, communications, and partnerships.

This is an exciting opportunity to be part of a vibrant and inclusive school community, where your leadership will directly contribute to achieving the school s enrolment goals and delivering exceptional experiences for students and their families.

Skills, Experience & Responsibilities:

Recruitment Initiatives:

o Lead and organise school tours (virtual and in-person), Open Day events, and external recruitment activities.

o Ensure a seamless experience for walk in families and prospective students, promoting the school s strengths.

o Analyse enrolment data to optimise recruitment strategies and improve conversion rates.

o Proactively monitor the admissions pipeline to identify opportunities and expedite the application process.

Retention and Community Engagement:

o Coordinate and attend events aimed at strengthening relationships between the school and its families.

o Manage and contribute to social media efforts to align with recruitment, retention, and engagement goals.

o Gather and analyse feedback from parents to continuously enhance the admissions and parent experience.

Partnerships and Stakeholder Management:

o Develop and maintain relationships with nurseries and educational partners to support recruitment.

o Oversee the Parent Ambassador program, engaging parents to promote the school and assist with events.

o Ensure positive relationships with external stakeholders, including regulatory bodies.

Student Registration and Compliance:

o Ensure timely and accurate student registration in line with ADEK and Ministry of Education regulations.

o Manage compliance documentation and oversee audits to ensure adherence to all standards.

Team Collaboration and Development:

o Mentor and guide junior admissions staff, promoting best practices and a positive team culture.

o Work closely with the Marketing and Academic teams to support the school s marketing plan and admissions strategies.

Administrative and Operational Support:

o Manage communication with prospective and current families, ensuring professional and timely responses.

o Utilise internal systems for effective student information management.

o Oversee the student leaver process, conducting exit interviews and ensuring smooth transitions.

Qualifications:

Bachelor s Degree in Business or a related field.

Minimum 3 years of experience in admissions, customer service, or a related field, with a track record of success in a target-driven environment.

Successful candidates will have:

Strong leadership, communication, and interpersonal skills.

Proficiency in data management, analysis, and Microsoft Office.

Knowledge of marketing principles and experience working cross-functionally.

Ability to work in a fast-paced environment and meet demanding activity targets.

Excellent customer service skills and attention to detail.

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