Guest Arrival Expert (Bellman)

JW Marriott Marquis Hotel Dubai; Dubai; On-site; AED 25,000 - 60,000; Full time

Job description

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling 5-star hotel features two towers with 1608 rooms, offering stunning views of the water and Dubai cityscape. Guests can enjoy the outdoor pool, fitness center, and Saray Spa, or sample cuisines from around the world at our 10 restaurants and lounges. We also offer 80,000 square feet of flexible event space, including a ballroom and outdoor venues, with nearby attractions like Dubai Mall, Burj Khalifa, and Dubai Opera.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott, exceptional guest service begins with how we treat our associates. We believe passionate, dedicated staff create extraordinary experiences.

We are looking for talented individuals to join our team and offer the following benefits:

• Career growth opportunities within our extensive hotel portfolio worldwide.
• Learning from top regional professionals.
• Internal promotion opportunities aligned with our training schedule.
• Competitive salary with benefits including accommodation, meals, transportation, and:
• World-class training and leadership development.
• Recognition programs.
• Discounted stays at over 8,000 hotels globally.
• Discounted dining in our restaurants and bars.
• Family and friends discounts.
• Unlimited international and local career opportunities.
• Medical and life insurance.

OUR ROLE EXPECTATIONS:

Elevated Guest Experience: Greet guests warmly and professionally, ensuring a memorable arrival.

Luggage Handling Excellence: Manage luggage logistics efficiently, ensuring prompt delivery.

Effective Communication: Coordinate with hotel departments, arrange transportation, and inform guests about hotel facilities.

Safety and Elegance: Uphold safety, security, and personal presentation standards.

Local Expertise: Share knowledge of local attractions to enhance guest experiences.

Joining Marriott means being part of a global portfolio where you can excel, find purpose, belong to an international team, and develop into your best self.

Marriott International is an equal opportunity employer committed to diversity and inclusion, ensuring non-discrimination based on protected characteristics.

Marriott Hotels aim to elevate hospitality through innovation and comfort, delivering heartfelt service that upholds our legacy of "Wonderful Hospitality. Always." Join us to explore a rewarding career in a luxurious environment, where your passions can flourish and your growth is supported.

JW Marriott, part of Marriott International's luxury collection, boasts over 100 properties worldwide, emphasizing associate well-being and professional development. Our team embodies confidence, innovation, and authenticity, carrying forward the legacy of J. Willard Marriott. We offer a unique work environment fostering camaraderie, recognition, and personal growth. Experience "The JW Treatment"—where caring for our guests begins with caring for our staff. Join us to do your best work, find your purpose, belong to a global community, and become the best version of yourself.