We're partnered with a fast-growing fragrance manufacturer based in Ajman, on the lookout for a hands-on Head of ECommerce to lead, scale, and optimize all online sales channels, digital marketplaces, and brand websites globally.
You will be:
- Managing 23 own-hosted websites, each with its own language and promotion calendar strategy oversight, while a team of 4 people handles operational delivery
- Responsible for: Product listings and company guidelines, Global Shopify sites (including setting up and running ShopifyPro), 800+ inventory locations, Overseeing marketplaces including AWS, Sephora, Notino (Europe), TikTok Shop, and multiple international e-retailers, Ecosystem strategy (understanding how marketplaces scale, operate, and support offline distribution)
- Balancing offline marketing support with growing digital operations
- Taking full ownership of ecommerce KPIs: Website performance, conversion rates, bounce rates, payment gateway issues, ease of customer journey, etc
- Overseeing annual ecommerce trading and content calendars and marketing execution
- Targeting 50% online revenue growth this year
- Supporting distributors with FOCs, GWPs, and promotional plans
- Addressing retention challenges building customer retention strategy and improving repeat purchase rates
You will need:
- 8+ years ecommerce leadership experience in high-SKU, multi-site, or beauty/fashion/lifestyle retail
- Proven track record growing ecommerce businesses and managing global marketplaces
- Highly analytical with advanced Excel and reporting skills
- Strong commercial mindset with hands-on execution ability
- Shopify and Shopify Pro experience essential
- Passionate, proactive, and growth-obsessed
- English fluent
- Willing to commute/relocate to Ajman, UAE
If you're excited about playing a key role in a growing an Ajman-based business with global impact, we'd love to hear from you. Apply now!