Senior Specialist- Business Process Reengineering

Dautom; United Arab Emirates; Hybrid; AED 120,000 - 180,000; Full time

Job summary

An esteemed client is seeking a Senior Specialist in Business Process Reengineering to drive digital transformation within the banking sector. This role involves analyzing and redesigning business processes to enhance efficiency and customer experience. You will apply enterprise design thinking and Scrum methodologies to innovate and improve banking processes. Join a dynamic team that values quality and innovation, where your contributions will shape the future of banking services. If you are passionate about driving change and possess a strong background in process management, this is an exciting opportunity for you to make a significant impact.

Benefits

Competitive salary and bonus structure

Comprehensive health and wellness benefits

Opportunities for professional development

Flexible work arrangements

Employee recognition programs

Qualifications

• Proven experience in business process design and digital transformation in banking.
• Strong skills in stakeholder management and process documentation.

Responsibilities

• Analyze and redesign banking processes for digital transformation.
• Collaborate in a Scrum environment for agile project management.

Skills

Process Analysis

Process Modeling

Documentation

Risk Assessment

Stakeholder Management

Understanding of Banking Trends

Education

Bachelor's degree in Business Administration

Master's degree in Finance

Relevant Certifications in Process Management

Tools

Scrum Methodology

Enterprise Design Thinking

Job description

Senior Specialist- Business Process Reengineering

Job Description:

Client Introduction:

In this role, you will have the opportunity to work closely with one of our esteemed clients, known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.

Job Title: Senior Specialist- Business Process Reengineering (Digital Transformation)

Overview

We are seeking highly skilled and experienced Business Process Reengineering Specialists to join our team on a contractual basis for digital transformation projects within a banking environment. The primary focus of these roles is to design and reengineer business processes for digitalization and automation, aligning with our strategic goals of enhancing efficiency and customer experience in banking services.

Key Responsibilities

• Process Design and Reengineering: Analyze and redesign banking business processes for digital transformation, ensuring optimal customer experience, efficiency and alignment with digital strategies.
• Enterprise Design Thinking: Apply enterprise design thinking methodologies to innovate and improve banking processes.
• Scrum Methodology: Collaborate in a Scrum environment to facilitate agile project management and iterative development.
• Process Analysis and Modeling: Conduct thorough process analysis and create detailed models representing current and future states.
• Documentation and Risk Assessment: Document all processes meticulously and conduct risk assessments to identify potential challenges and compliance issues.
• Process KPI Design: Establish Key Performance Indicators (KPIs) for each process to measure effectiveness and identify areas for improvement.
• Stakeholder Management: Engage with various stakeholders, including technical teams, business units, and management, to ensure alignment and buy-in.
• Regulatory Compliance: Ensure all processes comply with regulatory standards.

Required Skills

• Strong skills in process analysis, modeling, and documentation.
• Competence in process risk assessment and KPI design.
• Effective stakeholder management abilities.
• Comprehensive understanding of current banking trends and regulations.

Experience

• Proven experience in business process design and digital transformation projects within the banking sector.
• Must have a track record of successful project implementation in banks in UAE.

Qualifications

• Bachelors or masters degree in business administration, Finance, Information Technology, or a related field.
• Relevant certifications in process management, Scrum, or related areas are advantageous.

Other Requirements

• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving skills and attention to detail.
• Willingness to adapt to new challenges and rapidly changing environments.

Benefits and Perks:

• Competitive salary and bonus structure.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and growth.
• Flexible work arrangements, including remote work options.
• Employee recognition programs and a collaborative team environment.