Rostering Administrator - Arabic Speaker (Talent Pool)

• Compiling and publishing rosters using the Time2Work Rostering Tool and Excel in accordance with company policies and standards and forecasted demand monthly;
• Tracking of staff movements on a day to day operation;
• Creating and maintaining an overall staff annual leave plan;
• Planning and scheduling of all required training in conjunction with the relevant stakeholders;
• Deal with staff roster issues and make necessary adjustments to provide efficient and effective duty arrangements;
• Monitor and review the effectiveness of the roster arrangements, make necessary adjustments and escalate to Head of WFM for any issues that require further management review;
• Update and maintain data in relevant sections to ensure staff resourcing, availability, and overtime are accurately recorded;
• Record and update assigned department staff leaves including but not limited to annual leaves, sick leave, time-of-in-lieu (TOIL) quota and claims in the Human Resource System (SAP) for Serco staff and rostered subcontractors;
• Ensure correct overtime submitted, processed and paid to respective staff as per the assigned department whilst coordinating with the HR Department.

Specific Requirements

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