Director of Banquet Operation

Accor Hotels; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player in luxury hospitality invites you to join their dynamic team. This role offers a unique opportunity to create memorable experiences for guests through exceptional service and attention to detail. With a commitment to excellence and a passion for hospitality, you will thrive in an environment that values individuality and supports career growth. Embrace the chance to be part of a prestigious brand where your talents will shine and your contributions will make a significant impact. Join a journey that celebrates respect, belonging, and empowerment, leading to a fulfilling career in the world of luxury hospitality.

Qualifications

• Minimum 5 years of experience in F&B Management.
• 2 years in a banquet/conference/event setting in a luxury property.

Responsibilities

• Deliver gracious and thoughtful service to guests.
• Create unforgettable moments through attention to detail.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Problem-Solving

Education

Experience in Luxury Hospitality

F&B Management Experience

Job description

Raffles Hotels & Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination — it is a story waiting to be discovered.

At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul’s vibrant energy and deep history. Perched above the Bosphorus, within the heart of Zorlu Center — Istanbul’s hub for art, fashion, and gastronomy — Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.

Joining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles.

At Raffles, this journey is guided by a clear philosophy :

• Start with Respect — Respect creates a foundation for positive relationships.
• Belonging follows — When people feel respected, they are more likely to feel they belong.
• This leads to Integrity — A sense of belonging inspires trust and a deep commitment to doing what’s right.
• Empowerment then becomes possible — With trust and integrity in place, people feel empowered to make decisions and take action.
• Finally, this journey brings us to Excellence — Empowerment fosters the motivation and confidence needed to achieve our highest standards.

Job Description

At Raffles, every role is an opportunity to create unforgettable moments for our guests. As part of our passionate and dedicated team, you will deliver gracious, thoughtful, and intuitive service, embodying the Raffles spirit of generosity and excellence.

We seek individuals who are driven by purpose, detail-oriented, and committed to delivering legendary guest experiences.

Qualifications

• Passion for luxury hospitality and exceptional service
• Strong interpersonal and communication skills
• Attention to detail and commitment to excellence
• Ability to work as part of a diverse, dynamic team
• Previous experience in a luxury hotel environment is an asset
• A proactive, solution-oriented approach
• Minimum 5 years of experience in F&B Management in including 2 years in a banquet / conference / event setting in a full service luxury property

Additional Information

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