Store Manager - Abu Dhabi

Tesla; Abu Dhabi; On-site; AED 120,000 - 150,000; Full time

Job summary

Tesla is seeking a Store Manager in Abu Dhabi who will lead sales and delivery operations. The ideal candidate will have strong managerial experience, a commitment to team success, and the ability to drive sales through excellent customer service. This role offers autonomy and the opportunity to creatively develop store operations while ensuring operational excellence.

Qualifications

• Significant managerial experience in retail sales and operations.
• Strong experience in coaching and managing performance.

Responsibilities

• Ensure sales targets and KPIs are met or exceeded.
• Drive business and maximize sales through customer service.
• Lead planning and implementation of store events.

Skills

Leadership

Customer Service

Sales Knowledge

Analytical Mindset

Job description

What To Expect

As a Store Manager at Tesla, you are a seasoned and charismatic retail leader, responsible for overseeing and driving sales and delivery operations at your location. In this role, you will be responsible for leading the overall management and sales execution, recruitment, training, and development of a dynamic store team. Your team will look to you to set the standard for open communication, active problem solving, and a positive work environment. We expect you to be 100% committed to the success of your team, and actively involve yourself in your team members’ growth and development. You are a hands-on coach with a strong business acumen. You seek constant improvement of performance and have a strong understanding of numbers and KPIs.

Your job comes with a high level of autonomy that enables you to creatively develop your operation which also entails a large responsibility of self-evaluation and constantly seeking excellence.

What You'll Do

1. Ensure that the location's sales targets, KPIs, and operational priorities are communicated to the team and subsequently met or exceeded, including sales opportunity creation, test drive scheduling, new orders, pre-delivery readiness, maximum delivery yield, and customer satisfaction scores.
2. Drive business and maximize sales through excellent customer service, deep product knowledge, and superb product presentation and promotion.
3. Lead the planning, implementation, and follow-up of store events and sales networking activities.
4. Seek out, review, and analyze performance data to translate numbers into actionable strategies; communicate these regularly to the location staff.
5. Proactively discover new business opportunities and partner with sales leaders to highlight potential commercial opportunities.
6. Ensure operational excellence by understanding, implementing, and following processes and best practices at your location.

What You'll Bring

1. Significant managerial experience in retail sales and operations with a proven track record of meeting and exceeding targets and goals.
2. Strong experience in coaching and managing performance on both team and individual levels.
3. In-depth knowledge of sales processes and the ability to motivate your team to exceed targets.
4. Accountability for your actions and responsibilities, fostering a culture of ownership within your team.
5. Experience in creating extraordinary customer journeys.
6. Entrepreneurial and analytical mindset with a good understanding of the local market.
7. GCC valid driver's license.