About Us
Yellow.ai, headquartered in San Mateo, is a global leader in Conversational AI, empowering enterprises to deliver autonomous, human-like experiences that drive growth. With a strong portfolio of over 1100 clients, including Sony, Domino's, Hyundai, and Sephora, we utilize our generative AI-powered Dynamic Automation Platform (DAP) to handle over 2 billion conversations quarterly across 35+ channels in 135+ languages. Our cutting-edge technology, powered by our proprietary DynamicNLP AI engine, enables higher customer satisfaction and employee engagement. Recently recognized as a Challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms, Yellow.ai has raised over $102M from blue-chip investors, with offices in six countries, including Dubai.
Our Core Values
- Execute with Clarity & Focus: Pursue objectives with precision and determination.
- Create Customer Success: Foster a customer-centric culture that prioritizes satisfaction and experience.
- Move the Needle Every Day: Drive continuous improvement and tangible progress.
- Demonstrate Grit: Exhibit resilience and determination in overcoming challenges.
- Do More with Less: Maximize productivity and outcomes with limited resources.
- One Yellow. AI Team: Promote collaboration and unity across our global workforce.
What We Expect From You
We are seeking a dynamic individual with a strong background in AI technology and enterprise sales, ideally within the Middle Eastern and Dubai market. The ideal candidate will thrive in the following areas:
- Sales Strategy Development: Develop and execute sales strategies specifically tailored for the Dubai and Middle Eastern market, with a focus on AI-driven solutions. Craft long-term account plans and growth strategies that leverage our advanced Conversational AI platform.
- Client Relationship Management: Build and maintain strong relationships with key decision-makers within enterprise accounts in Dubai and the broader Middle East region, particularly in AI and technology sectors.
- Sales Execution: Lead the sales process for complex AI-powered solutions in Dubai, from lead generation and qualification to closing deals, while managing negotiations and contracts effectively.
- Revenue Growth: Drive revenue growth through upselling and cross-selling opportunities within existing accounts, ensuring maximum value realization from our AI solutions.
- Market Analysis: Stay informed about AI trends, market conditions, and the competitive landscape in Dubai and the Middle East. Use this insight to refine sales strategies and identify new opportunities within the AI space.
- Collaboration: Collaborate with internal teams such as marketing, product management, and customer support to ensure a seamless approach to enterprise AI sales in the region.
- Reporting: Prepare and present regular reports on sales performance, account status, and revenue forecasts, using data to drive insights and business decisions.
Ideal Candidate Profile
- Sales Expertise: 5-8 years in enterprise sales, preferably with experience in selling AI solutions or technology products in the Middle East or Dubai, including complex negotiations and long sales cycles.
- Strategic Thinking: Proven ability to develop and implement sales strategies tailored to the AI space, focusing on large enterprises and cutting-edge technologies in the Dubai market.
- Relationship Management: Expertise in building relationships with high-level executives, particularly in AI and tech industries within the Dubai and Middle Eastern markets.
- Communication: Strong verbal and written communication skills, with the ability to present AI-driven solutions and negotiate deals effectively in the Dubai region.
- Analytical Skills: Ability to analyze sales data, market trends, and account performance to make informed decisions and adjust strategies specific to the Dubai and Middle East markets.
- Problem-Solving: Proactive in identifying and solving challenges related to AI sales within the Dubai market.
- Collaboration: Effective at collaborating with cross-functional teams, including local teams in Dubai, to align efforts and achieve common goals.