Presale Solution Manager

Veridos FZE; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Presale Solution Manager to lead the design and implementation of cutting-edge identity and passport systems. This role involves collaborating with cross-functional teams to architect solutions that integrate biometric data capture and document issuance. The ideal candidate will possess a strong background in solution architecture and system design, with a focus on quality assurance and risk assessment. Join a forward-thinking company that values innovation and offers opportunities for professional growth while working on impactful projects in the realm of border control solutions.

Qualifications

• Minimum years of experience in solution architecture and system design.
• Proven track record in identity management and border control solutions.

Responsibilities

• Collaborate with teams to design robust identity and passport systems.
• Lead technical design ensuring seamless integration of components.

Skills

Solution Architecture

System Design

Requirements Gathering

Risk Assessment

Quality Assurance

Technical Writing

Problem-solving

Communication Skills

Education

Bachelor's or Master's degree in Computer Science

Experience in solution architecture

Tools

Biometric Scanners

Databases

RFID Technology

Facial Recognition

Fingerprint Scanning

Job description

Presale solution Managers support during proposal phases and presale phases

Defining, Building and developing technical solution based on the Veridos product & solution portfolio

Responsibilities :

Solution Architecture : Collaborate with cross-functional teams to design and architect robust Border Control, identity and passport systems, including biometric data capture, document issuance, and border control solutions.

System Design and Integration : Lead the technical design process, ensuring seamless integration of various components, such as biometric scanners, databases, and authentication protocols.

Requirements Gathering : Work closely with stakeholders (Proposal Managers, Sales Managers, Business Line, etc.) to understand customer needs and translate them into technical requirements.

Vendor Evaluation : Evaluate and select appropriate technology vendors for hardware, software, and infrastructure components.

Collaboration : Communicate effectively with internal and external stakeholders, including Presales Managers, Service Managers, and clients.

Risk Assessment : Identify potential technical risks related to system implementation and propose mitigation strategies.

Quality Assurance : Ensure compliance with industry standards, security protocols, and regulatory requirements.

Qualifications :

Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

Minimum years of experience in solution architecture, system design, and implementation.

Proven track record in identity management, passport systems, and or border control solutions.

Familiarity with biometrics, PKI, and secure document issuance.

Technical Skills :

Proficiency in system integration, database design, and network architecture.

Technical writing. Knowledge of relevant standards (ICAO, ISO, etc.).

Familiarity with technologies such as RFID, facial recognition, and fingerprint scanning.

Understanding of cloud-based solutions and cybersecurity is a plus.

Soft Skills :

Excellent communication and presentation skills.

Strong problem-solving abilities.

Ability to collaborate across departments and with external partners.

Results-oriented mindset.

This role involves occasional travel to client sites and international conferences.

Fluency in English is required; proficiency in other languages is a plus.

Discussion, understanding and analysis of high-level customer requirements

Technical qualification of leads and RFP documents together with our product managers within the different business lines

Creation of technical solution concepts in close cooperation with colleagues from system integration and product development and on site at the customer

Works with proposal teams at each stage of customer engagement covering initial positioning, customer workshops, final offer presentation & negotiations to help win deals and drive revenue generation – helping develop and using various sales tools including value statements / proposition sheets, elevator pitches, presentations, demos, POCs etc.

Works with Sales teams to identify core focus areas and drive proposals in that area; provide continual education and coaching to sales teams on Veridos offers.

Assisting with potential partner selection for fitment within Veridos solution / product stack to complete offers to the market

Selection of potential local partners and suppliers for customer specific solutions

Predetermination of the delivery and commercial framework for software and service deliveries from external and internal partners

Coordination of the planned solution architecture with technical management, product management and product architects

Handover of requirement documents, solution concepts to the proposal team to create binding offers