Commercial Support Manager

Oldendorff Carriers GmbH & Co. KG; United Arab Emirates; On-site; AED 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Commercial Support Manager in Dubai, where your contributions will enhance operational efficiency and support a dynamic team. This role is pivotal in bridging the Commercial and Business Support teams, ensuring accurate data management and communication with various stakeholders. You'll engage with chartering teams and clients, optimizing processes while fostering a collaborative and innovative culture. If you're detail-oriented and proactive with a shipping background, this is an exciting opportunity to make a real impact in a globally connected environment.

Qualifications

• Experience in shipping operations or administration is essential.
• Strong communication skills in English, both written and verbal.

Responsibilities

• Support the Commercial department and act as an interface with internal teams.
• Ensure accurate data quality and timely processing of commercial fixtures.

Skills

Shipping background

Written communication

Verbal communication

Data accuracy

Time management

Proactive mindset

Collaborative mindset

Tools

Veson

Outlook

Microsoft 365

Sedna

Job description

OLDENDORFF CARRIERS

Commercial Support Manager - Dubai

Why Join Us

You'll be part of a globally connected and dynamic team where your work has a real impact. We value initiative, innovation, and the continuous pursuit of excellence in everything we do.

At Oldendorff Carriers, we're proud to be one of the world's leading dry bulk shipping companies, renowned for operational excellence. We operate a global network from key commercial hubs including Singapore, Dubai, and Hamburg, providing comprehensive coverage of our commercial support activities.

Oldendorff prioritizes attracting diverse talent and cultivating an inclusive company culture that encourages collaboration and innovation.

About the Job

We are seeking a proactive and detail-oriented Commercial Support Manager to join our team, serving as a vital link between our Commercial and Business Support teams.

Key Responsibilities:

• Providing support to the Commercial department and acting as an interface with internal teams (BDD, Operations, Marine Accounting, Vetting, CP desk).
• Ensuring accurate data quality and processing timely system entries of commercial fixtures to enhance efficiency.
• Validating recaps for correct entity, counterparty details, commercial terms, technical details, vetting reports, etc.
• Communicating with Chartering teams, brokers, and clients to complete recaps and resolve missing or incorrect data.
• Submitting final recaps to BDD for further processing.
• Identifying recurring process issues and collaborating with the Tech team to propose improvements.
• Managing vessel nominations and substitutions.
• Overseeing bunker hedge processes and supporting contract execution, including freight recalculations.
• Contributing to the optimization of procedures for enhanced operational efficiency.

Your Profile:

• Shipping background (operational or administrative).
• Excellent written and strong verbal communication skills in English.
• Detail-oriented with strong data accuracy and time management skills.
• Outgoing, proactive, solution-oriented, and a collaborative mindset.
• Familiarity with systems like Veson, Outlook, Microsoft 365, and Sedna is advantageous.