IT Support (Arab National)

TapTalent.ai; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading company in Dubai is seeking an IT Support professional with strong technical troubleshooting skills and a customer-oriented mindset. The role involves providing support, resolving issues, and collaborating with the IT team to ensure smooth operations. Proficiency in Arabic and English is required.

Qualifications

• Minimum 3 years of experience in IT support or related field.
• Proficient in Arabic and English communication skills.

Responsibilities

• Provide technical support to employees via phone, email, and in-person.
• Diagnose and resolve hardware and software issues efficiently.
• Collaborate with the IT team to enhance user experience.

Skills

Problem Solving

Customer Service

Attention to Detail

Job description

We're Hiring: IT Support (Arab National)

We are looking for a skilled IT Support professional with a strong background in technical troubleshooting and customer service for our client in Dubai. The ideal candidate will be adept at resolving hardware and software issues, providing excellent support to the team, and ensuring smooth IT operations.

Role:

IT Support (Arab)

What You'll Do

1. Provide technical support to employees via phone, email, and in-person
2. Diagnose and resolve hardware and software issues efficiently
3. Maintain IT inventory and ensure proper asset management
4. Assist in the implementation of new technologies and systems
5. Collaborate with the IT team to enhance user experience
6. Document technical processes and update knowledge base

What We're Looking For

1. Minimum 3 years of experience in IT support or related field
2. Proficient in Arabic and English communication skills
3. Strong problem-solving abilities and attention to detail
4. Ability to work independently as well as part of a team
5. Customer-oriented mindset with a passion for technology

Ready to make an impact? Apply now and let's grow together!