Manager, Commercialization, Consumer Acquisition & Engagement, East and West Arabia | Dubai, UAE

Mastercard, Inc.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in digital payments seeks a Regional Manager in Dubai to oversee sales enablement and commercialization of Consumer Acquisition & Engagement services. The role involves crafting sales strategies, engaging with clients, and driving revenue growth across key focus areas.

Qualifications

• Proven sales or client services leadership with a record of growth.
• Strong business acumen and experience launching products in dynamic markets.
• Ability to influence, motivate, and unify sales teams around strategic goals.

Responsibilities

• Lead the expansion of CA&E business across Dubai.
• Customize messaging for diverse customer segments.
• Develop strategies to expand reach and relevance of existing products.

Skills

Sales Leadership

Business Acumen

Customer Engagement

Creative Problem-Solving

Networking

Job description

Manager, Commercialization, Consumer Acquisition & Engagement, East and West Arabia

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver products and services that help people, businesses, and governments realize their potential.

Title and Summary
Manager, Commercialization, Consumer Acquisition & Engagement, East and West Arabia
Overview
Mastercard's Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. The Consumer Acquisition & Engagement (CA&E) team focuses on products and solutions addressing dynamic market needs. We seek a Regional Manager based in Dubai, UAE, to oversee sales enablement, go-to-market strategies, and the commercialization of CA&E services and platforms, including Marketing Services, Rewards, Offers, and Personalization.

This role acts as a vital link between Product and Services Business Leads/Account Managers, crafting scalable sales strategies, business models, and segment narratives to drive customer value and revenue growth. Reporting to the Regional CA&E Commercialization Lead, the Manager will enable stakeholders to deliver and accelerate CA&E revenue across key focus areas of R&C and Segment Partnership.

Key Responsibilities

1. Drive Growth: Lead the expansion of CA&E business across Dubai by aligning sales strategies with market needs.
2. Tailored Product Narratives: Customize messaging for diverse customer segments.
3. Sales Support: Contribute to client JVIs and RFPs across Mastercard EEMEA.
4. Scalable GTM Strategies: Develop strategies to expand reach and relevance of existing products.
5. Sales Plays: Collaborate with Product Management and Sales Teams to design and execute sales initiatives.
6. Innovative Frameworks: Implement creative go-to-market models, including P4P and Conversion Assurance.
7. Customer Engagement: Work with Sales to understand and meet customer needs, engaging directly with clients when necessary.
8. Enablement Materials: Partner with Marketing to produce sales tools and resources.
9. Market Intelligence: Analyze market trends and competitors to position Mastercard effectively.

About You

• Proven sales or client services leadership with a record of growth.
• Strong business acumen and experience launching products in dynamic markets.
• Consultative approach with customer-centric solutions.
• Ability to influence, motivate, and unify sales teams around strategic goals.
• Expertise in developing go-to-market and enablement strategies.
• Experience engaging with executive-level clients and navigating complex deals.
• Deep understanding of market and industry trends.
• Creative problem-solving skills and ability to build cross-functional alignment.
• Adaptability to fast-paced environments; international and matrixed experience preferred.
• Excellent networking, communication, and storytelling skills focused on results.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with inherent risks. Employees must abide by security policies, ensure confidentiality, report breaches, and complete mandatory trainings.