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A leading company in the hospitality industry is seeking a Manager to oversee group events in Sharjah. The role involves coordinating event details, managing staff, and ensuring high-quality service standards. Ideal candidates will have supervisory experience and strong communication skills.
POSITION SUMMARY
Responsible for all onsite details for executing group events, developing and following checklists/itineraries, and troubleshooting event problems. Serve as liaison and contact person for coordinating event details with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and setup requirements for special events. Enter and retrieve information in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents via computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process. Follow all company, safety, and security policies and procedures; report accidents and injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, and thank guests with genuine appreciation. Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships, support team efforts to reach common goals, and respond appropriately to employee concerns. Ensure adherence to quality standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.
PREFERRED QUALIFICATIONS
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the diverse backgrounds of our associates are valued. Our strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other basis protected by law.
Manager