DSM Account Manager

Midis Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in automation solutions is seeking a dynamic DSM Account Manager to oversee and expand their portfolio. The role involves managing strategic accounts, driving solution-based sales, and collaborating with technical teams to deliver tailored solutions. Candidates should possess a Bachelor's degree and 5-7 years of relevant experience.

Qualifications

• Bachelor's degree in Business Administration, Sales or related field.
• 5 to 7 years of relevant experience.

Responsibilities

• Define and implement strategy for DSM and Automation solutions.
• Manage and grow strategic accounts focused on BMC and automation solutions.
• Generate sales forecasts and market development reports.

Skills

Digital Service Management

Sales Strategy

Customer Relationship Management

Market Research

Automation Solutions

Education

Bachelor's degree in Business Administration

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Title
DSM Account Manager
Job Scope
We are looking for a dynamic and results-driven DSM Account Manager to oversee and grow our portfolio of DSM and Automation solutions . The ideal candidate will have strong expertise in digital service management platforms, particularly BMC solutions, and a solid understanding of intelligent automation technologies.
Main Duties and Responsibilities
Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team
Lead the partners relations in alignment with the company s management and strategy
Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory
Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers
Execute and supervise the entire sales cycle from quotation to collection
Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly
Generate sales for the entire product/service line in terms of long-term revenue and profitability
Develop and deliver accurate sales forecasts and market development reports in line with business objectives
Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
Promote the company and its services within the Region.
Position Requirements

Manage and grow strategic accounts focused on BMC and automation solutions.

Identify new business opportunities and drive solution-based sales.

Act as the primary point of contact for key clients, ensuring satisfaction and long-term partnerships.

Collaborate with technical teams to propose tailored automation solutions.

Stay updated on industry trends in digital service management and automation.
Education
Bachelor s degree in Business Administration, Sales or any other related field.
Experience
5 to 7 years of relevant experience.

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