Mindshare : Client Leadership Director- Dubai

Mindshare; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a dynamic Client Leadership Director to drive innovative solutions and lead a high-performing team in Dubai. This pivotal role involves managing client relationships, enhancing satisfaction, and aligning strategies with business goals. The ideal candidate will have over a decade of experience in integrated media, particularly in the telecom sector, and a strong background in data and technology. Join a forward-thinking company that prioritizes collaboration and excellence, where your leadership will drive transformation and growth in the ever-evolving marketing landscape.

Qualifications

• 10+ years in integrated media, focusing on telecom.
• Proven track record in managing senior client relationships.

Responsibilities

• Lead a telco planning unit in the UAE office.
• Manage senior global client relationships and expand partnerships.

Skills

Brand Building

Data & Technology

Digital Ecosystems

Analytics

Innovation

Client Relationship Management

Team Leadership

Education

Bachelor's Degree in Marketing or Related Field

Master's Degree Preferred

Tools

Customer Data Platforms

Advanced Analytics Solutions

Job description

Role Title & Location: Client Leadership Director, Dubai

Reporting Line & Organization Profile: We are Mindshare, a global digital-first platform & media services company that accelerates Good Growth for its clients in the new marketing economy. Good Growth is enduring, sustainable business growth that also benefits society and the world. We connect digital, media, creative, and tech, prioritizing customer relationships, voices, and real-time data-driven activation. Our network is always on, with local market expertise and global support, including Centres of Excellence in Digital & Solutions, Corporate Development, and Growth & Client Leadership.

Responsibilities and Accountabilities

1. Lead a telco planning, implementation, and market excellence unit in the UAE office.
2. Develop a deep understanding of clients’ businesses and industry sectors.
3. Manage day-to-day and senior global client relationships, seeking opportunities to expand our partnership beyond marketing.
4. Lead the client team, fostering a culture of collaboration and excellence, ensuring high-quality deliverables.
5. Maintain quality control over client deliverables with specialist teams.
6. Enhance C-suite relationships, service scope, and client satisfaction.
7. Align initiatives and briefs with clients’ business goals through effective communication.
8. Promote innovative thinking, especially in content, digital, technology, data, and commerce solutions.
9. Understand client commercials, including resource scoping, quarterly forecasting, and identifying new revenue opportunities.
10. Act as a change agent, showcasing great work and driving transformation within Mindshare.
11. Contribute to marketing our vision and reputation.
12. Build collaborations with WPP companies and agency partners, including media owners and tech/data providers.
13. Recruit, manage, and develop a high-performing team aligned with client and strategic needs.

Ideal Profile

1. Thought leader in brand building, data & technology, digital ecosystems, transformation, analytics, and innovation, recognized by industry stakeholders.
2. Extensive relationships with key technology partners at senior levels, capable of extracting value from these partnerships.
3. Proven track record in building strong regional and global client relationships within media, client organizations, or technology & data agencies.
4. Deep understanding of the telecom and UAE government sectors, with relevant industry experience.
5. Over 10 years of experience in integrated media, with a focus on telecom.
6. Strong knowledge of customer data platforms and advanced analytics solutions.
7. Experience in recruiting, managing, and inspiring client teams.