Cashier Customer Service

TRIX TOWN TRADING L.L.C; United Arab Emirates; Hybrid; AED 30,000 - 50,000; Full time

Job summary

An innovative firm is seeking a dedicated Cashier Customer Service professional for a full-time hybrid role in Dubai. This position offers the flexibility of working from home while engaging directly with customers to enhance their shopping experience. Responsibilities include managing cash transactions, assisting customers, and maintaining an organized checkout area. The ideal candidate will possess strong cash handling skills, excellent communication abilities, and a knack for problem-solving. Join this dynamic team and contribute to a customer-focused environment that values service excellence and teamwork.

Qualifications

• Experience in cash handling and transaction management.
• Strong customer service skills and problem-solving abilities.

Responsibilities

• Handle transactions and manage cash registers efficiently.
• Assist customers with purchases and resolve complaints.

Skills

Cash handling

Customer service

Conflict resolution

Effective communication

Organizational abilities

Problem-solving

Attention to detail

Basic math skills

Education

High school diploma or equivalent

Additional education or training

Tools

POS systems

Job description

Role Description

This is a full-time hybrid role, located in Dubai with some work-from-home flexibility, for a Cashier Customer Service position at TRIX TOWN TRADING L.L.C. The Cashier Customer Service personnel will be responsible for handling transactions, managing cash registers, assisting customers with purchases, providing accurate information about products and services, and maintaining a clean and organized checkout area. Additionally, this role includes balancing cash drawers, resolving customer complaints, and collaborating with the sales team to enhance the overall customer experience.

Qualifications

• Cash handling and transaction management experience
• Customer service skills, including conflict resolution and effective communication
• Organizational abilities and attention to detail
• Problem-solving skills and the ability to work under pressure
• Proficiency in using POS systems and other relevant software
• Basic math skills
• Ability to work both independently and as part of a team
• High school diploma or equivalent; additional education or training is a plus
• Experience in retail or a similar customer-facing role is preferred