Club Lounge Attendant

Sheraton Jumeirah Beach Resort; Dubai; On-site; AED 30,000 - 40,000; Full time

Job summary

Join a leading resort as a Guest Experience Expert, where you will create memorable experiences for guests. This role involves engaging with guests, ensuring their needs are met, and maintaining high service standards. If you are a team player who thrives in a dynamic environment, we invite you to explore this opportunity.

Responsibilities

• Deliver a wide range of services to guide guests through their stay.
• Process operational needs and address guest requests.

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we aim to create a memorable and unique experience. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing local highlights, the Guest Experience Expert makes transactions feel like part of the experience.

Success in this role depends on several key factors – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring professional appearance and communication. Guest Experience Experts will be on their feet and moving around (standing, sitting, or walking for extended periods) and performing hands-on tasks (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance). Excelling in these duties (and other reasonable job responsibilities) is essential to deliver excellent service to our guests and support our business goals.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: None required.
• Supervisory Experience: None required.
• License or Certification: None required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our strength lies in the rich blend of culture, talent, and experiences of our team. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other protected categories under applicable law.

Joining the Sheraton family means becoming part of a global community with a rich history since 1937. At Sheraton, associates create a sense of belonging in over 400 communities worldwide. We invite, welcome, and connect guests through engaging experiences and thoughtful service. If you’re a team player eager to deliver meaningful guest experiences, we encourage you to explore career opportunities with Sheraton. Join us in our mission to be ‘The World’s Gathering Place’. When you join Sheraton Hotels & Resorts, part of Marriott International, you become part of a portfolio of brands where you can do your best work, find your purpose, belong to an amazing global team, and grow into the best version of yourself.