Commercial Office Specialist

Umdasch Shopfitting Group; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading company in the construction sector seeks an experienced professional to oversee commercial office operations in the Middle East and Africa. The role involves improving processes, ensuring reporting transparency, and supporting training and global projects. Ideal candidates will have significant experience in logistics and strong communication skills, alongside a relevant degree.

Qualifications

• Minimum 5 years of experience in commercial office and/or material logistics.
• Knowledge of freight and customs environment in MEA.

Responsibilities

• Responsible for the commercial office in Middle East & Africa.
• Implement and maintain new group-wide standards and processes.
• Support daily operational tasks for small countries.

Skills

Communication

Problem Solving

Education

Degree in Business

Supply Chain Studies

Operations-related Studies

Job description

Job Responsibilities

1. Responsible for the commercial office (CMO) in Middle East & Africa (MEA).
2. Support, inform, and develop MEA countries in all aspects of CMO.
3. Implement and maintain new group-wide standards and processes.
4. Improve existing processes with countries and share best practices.
5. Ensure and maintain reporting transparency in the area of CMO.
6. Support and ensure timely month-end closing in countries.
7. Coordinate and execute CMO training for MEA countries, including regular qualification assessments.
8. Support global projects such as Modern Software / Efficient Processes, ensuring MEA requirements are integrated.
9. Act as the link and voice for MEA between Order Management Doka Group, CMO DG, and MEA countries.
10. Support daily operational tasks (e.g., delivery documents, invoicing) for small countries with limited resources.
11. Serve as the Operations contact for the Export sales team, handling requirements like availability checks and intercompany pricing.
12. Coordinate shipment execution to MEA export countries with Order Management Doka Group.
13. Ensure proper utilization of statistical declarations for cross-border business.

Desired Candidate Profile

Qualifications

• Minimum 5 years of experience in commercial office and/or material logistics, preferably in formwork/construction in the Middle East & Africa.
• Degree in Business, Supply Chain, or Operations-related studies is advantageous.
• Knowledge of freight and customs environment in MEA.
• Excellent communication, intercultural, and problem-solving skills.
• Ability to work under pressure and go the extra mile.

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