Operations Supervisor, Linehaul (AE)

Amazon; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Operations Supervisor who is passionate about innovation and problem-solving. This role focuses on creating a safe working environment, managing teams, and ensuring customer orders are fulfilled with quality and safety in mind. The ideal candidate will engage with various departments to optimize performance and deliver exceptional customer experiences. Join a culture that empowers individuals to achieve the best results and thrive in a dynamic work environment where your contributions will make a significant impact.

Qualifications

• Experience with planning and performance metrics.
• Ability to work flexible schedules including weekends.

Responsibilities

• Create a safe working environment by identifying safety opportunities.
• Manage and coach Associates to deliver the best service.

Skills

Team Management

Process Improvement

Data Analysis

Logistics

Job description

DESCRIPTION

Amazon's business is focused on delighting our customers. We strive to stay agile from the second an order is placed online and throughout the seamless coordination of that order behind the scenes. This aligns with one of our core Leadership Principles, which is Bias for Action. It means our teams work together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth. That's why we're seeking an Operations Supervisor with a passion for innovation, problem-solving, and the ability to create world-class customer experiences.

Key job responsibilities

1. Create and cultivate a safe working environment by identifying safety opportunities across your work area.
2. Manage and coach our Associates to help deliver the best service for our customers.
3. Ensure that customer orders are fulfilled in line with quality and safety guidelines.
4. Continuously provide critical shift-related information to front line management and operators.
5. Adjust linehaul schedule focusing on inputs that drive truck utilization balanced with arrival patterns at last mile sites to meet and exceed productivity targets.
6. Engage with support functions and/or other departments to address common issues or needs in key areas of performance, e.g., process area readiness, optimization, safety, training.

BASIC QUALIFICATIONS

• Experience with planning, performance metrics, and process improvement.
• Experience managing teams.
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

PREFERRED QUALIFICATIONS

• Experience with data analysis.
• Experience in logistics.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.