Villa Host

Client of Crew Life at Sea; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dedicated Butler to provide exceptional personalized services at a prestigious resort. This role involves creating memorable experiences for guests by understanding their unique preferences and delivering tailored services. You will be responsible for ensuring that every aspect of their stay is flawless, from room preparation to dining arrangements. Join a team that values attention to detail and guest satisfaction, and contribute to an unparalleled luxury experience in a stunning location.

Qualifications

• Experience in luxury hospitality or guest services.
• Strong interpersonal skills and ability to anticipate guest needs.

Responsibilities

• Provide personalized services and anticipate guest needs.
• Coordinate in-room dining and assist with private dining arrangements.

Skills

Personalized Guest Services

Communication Skills

Attention to Detail

Concierge Services

Education

High School Diploma

Hospitality Management Degree

Job description

Job Overview:As a Butler at Anantara Mina Al Arab Ras Al Khaimah Resort, you will be responsible for providing personalized and anticipatory services to our guests, ensuring an unparalleled luxury experience. Your role involves attending to the unique needs and preferences of each guest, creating a seamless and memorable stay.

Key Responsibilities:

• Personalized Guest Services:
  • Establish a personal connection with guests, understanding their preferences and anticipating their needs.
  • Provide a range of personalized services, including unpacking and packing assistance, arranging reservations, and coordinating special requests.
• Room Preparation:
  • Ensure that guest rooms are impeccably prepared and maintained according to the highest standards.
  • Oversee room amenities, ensuring they are customized based on guest preferences.
• Dining and Beverage Services:
  • Coordinate in-room dining experiences, including personalized menu recommendations and setup.
  • Assist with private dining arrangements and special celebrations.
• Act as a personal concierge, providing information about local attractions, events, and activities.
• Arrange transportation, tours, and any other services requested by the guest.
• Communication and Coordination:
  • Maintain open communication with other departments to ensure seamless service delivery.
  • Collaborate with housekeeping, kitchen, and front office to fulfill guest requests.
• Guest Relations:
  • Establish and maintain strong relationships with guests, ensuring their satisfaction throughout their stay.
  • Handle any guest concerns or issues with discretion and efficiency.
• Special Occasions:
  • Assist in planning and executing special events and celebrations for guests.
  • Coordinate with other departments to ensure the success of these events.

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