Sales Team Leader – Mortgages

Commercial Bank International (CBI); Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic individual to drive sales of retail banking products. This role involves engaging with clients, managing a team of sales agents, and implementing innovative marketing strategies to enhance customer service. The ideal candidate will possess strong negotiation skills and a university degree, demonstrating a commitment to excellence in service delivery. Join a forward-thinking bank that values growth and development, offering you the opportunity to make a significant impact in the banking sector while shaping your career in a supportive environment.

Qualifications

• University degree required with strong negotiation and sales skills.
• Experience in managing and training sales teams is essential.

Responsibilities

• Sell retail banking products to achieve sales goals set by management.
• Manage and train direct sales agents while exploring new markets.
• Build and maintain strong relationships with clients through regular communication.

Skills

Negotiation Skills

Sales Skills

Customer Relationship Management

Education

University Degree

Job description

Purpose:
Work on marketing Liabilities and Asset products of CBI through promotional visits to the current and expected clients in order to provide high quality services and reflect a good image of the bank.

Duties and Responsibilities:

1. Selling the retail facilities, services and products of all types to reach the sales goals placed by the Head of Direct Sales & Mortgage Sales Manager.
2. Manage, Train & Recruit DSA’s of direct sales team.
3. Specifies the chances for sales and apply the marketing and promotional programs for the retail programs and products to maintain high level quality in matters of customers' service.
4. Performs an assessment of the facilities applications and nominates a number of credit offers to guarantee the correct documentation of the loans.
5. Makes the necessary phone calls with the clients in a periodical and continuous manner to build and maintain strong and useful relations with the special clients.
6. Proceeds to explore new markets to help in the development of a new generation of retail products.
7. Makes plans and cares about the professional image of the work to maintain its place at all times.
8. Follow up and supervise DSAs activities.
9. Put the DSA's Rules and ensure it is followed.
10. Managing and supporting the DSA outdoor sales for the bank.
11. Managing and planning how to reach potential customers and how to approach them.
12. Setting targets and monitoring performance of the DSAs.
13. Forecasting, planning and proposing new schemes, joint promotions, structuring.
14. Understand the basic aspects of the market/industry and be able to apply this understanding while performing the day-to-day activities.
15. Apply basic concepts and techniques while selling products targeted at predetermined needs of the customers.
16. Present features and benefits, negotiate and close deal that is mutually satisfying.
17. Perform any other duties or responsibilities consistent with the role as assigned by management.

Education & Experience:
Education:
• University Degree
Professional / Technical Qualifications / Diplomas:
• Good negotiating technique

About The Company:
Commercial Bank International (CBI) was established in 1991 that aimed to provide a full range of banking and other financial services to its target clientele such as individuals, middle market businesses and large local and foreign-based companies around the United Arab Emirates. After a little over than a decade of existence, CBI was able to carve a reputable position among other leading banks and manage to stand the competitive nature of the banking industry in the Emirates. Committed to serve and provide the best services to its existing customer base, CBI is also focusing to attract more customers through a highly structured marketing plan and innovative banking products. In accomplishing these tasks, CBI's recruitment policy focuses on qualified candidates having enough banking experience to handle the progress wheel as well as attracting young UAE national graduates which will be provided with training and skills development programs that will equip them to assume higher and bigger responsibilities in the future. Now, with CBI's 8 branch networks strategically positioned all over the Emirates that provides a host of deposits, savings, corporate lending, retail, card products and trade finance facilities, CBI is moving forward to surpass its achievements in the past.