Sales Manager (AA)

-; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead LPG sales operations in the region. In this pivotal role, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction. Your expertise in market analytics and strategic planning will be vital in identifying new business opportunities and optimizing pricing strategies. Join a forward-thinking company that values innovation and offers a collaborative environment where your contributions will make a significant impact on the business. If you are passionate about sales and ready to take on new challenges, this role is perfect for you.

Qualifications

• 8+ years of sales management experience in service industries.
• Strong project management and strategic planning skills.

Responsibilities

• Lead LPG sales operations and manage customer relationships.
• Conduct market analysis and adjust pricing strategies as needed.
• Ensure timely collection of debts and maintain cash flow.

Skills

Sales Management

Market Analytics

Customer Relationship Management

Strategic Planning

Project Management

Credit Management

Education

Bachelor's degree in Business Administration

Job description

JOB PURPOSE

Plan, lead, and manage overall operations for LPG Sales in the assigned region, aligning with the defined functional strategy and quality standards. Ensure achievement of sales targets, cost efficiencies, and high customer satisfaction levels.

KEY ACCOUNTABILITIES

Job Specific Accountabilities

Market Analytics

• Maintain and analyze customer data; provide feedback to the Department Manager on market trends, competition, and sales opportunities.
• Conduct feasibility studies based on information from agents and distributors about customer requirements.

Product Pricing

• Adjust LPG Cylinder prices for distributors, government, and commercial customers as directed.

Sales Operations and Business Development

• Develop relationships with existing customers; prospect for new business; understand customer needs and promote ADNOC products.
• Process purchase orders; coordinate with technical and supply teams for timely deliveries.
• Engage with agents and distributors to gather feedback and resolve issues, fostering strong relationships.
• Identify new business opportunities through cold calling and market monitoring.
• Prepare proposals, negotiate terms, and close sales.
• Arrange and participate in site visits to customer storage facilities.

Credit and Collection

• Ensure timely collection of debts to maintain cash flow.
• Review customer payment reports; initiate actions to resolve outstanding debts.
• Open new credit accounts after thorough creditworthiness assessments.
• Manage credit limits and gather customer information for credit analysis.

Customer Service

• Ensure service quality meets customer expectations; address queries and complaints effectively.
• Coordinate with relevant departments to resolve issues and maintain good relations.

Relationship Management

• Maintain effective relationships with internal departments and external entities, ensuring ethical standards and prompt issue resolution.

Others

• Represent the company at seminars and exhibitions; follow up on business opportunities.
• Stay updated on market trends, competition, and product knowledge; advise management accordingly.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

Minimum Qualification

• Bachelor's degree in Business Administration (Marketing/Sales) or relevant discipline.

Minimum Experience & Skills

• At least 8 years of sales management experience.
• Experience in managing commercial and operational functions.
• Deep understanding of business workflows, processes, and systems.
• Experience in strategic planning for service industries.
• Strong project management skills.
• Regional exposure and retail experience are advantageous.
• Innovative thinking and strategic goal alignment skills.