VVIP Service - Sales Associate

TASC Outsourcing; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in luxury retail is seeking a dedicated sales professional to enhance VVIP client relationships and drive sales performance. The role involves personalized service, product knowledge, and operational excellence to meet high expectations. Candidates should possess a degree and experience in luxury sales, with strong communication skills and cultural awareness.

Qualifications

• 2–5 years of experience in luxury sales or high-net-worth client servicing.
• Fluency in English; Arabic or other languages is a plus.
• High level of discretion, integrity, and professionalism.

Responsibilities

• Greet and welcome VVIP clients in a courteous and professional manner.
• Drive VVIP sales performance through proactive clienteling and upselling.
• Ensure accurate and secure handling of VVIP transactions and after-sales service.

Skills

Communication

Cultural Awareness

Emotional Intelligence

Education

Bachelor’s degree or equivalent experience

Tools

CRM tools

POS systems

Job description

• Greet and welcome VVIP clients in a courteous and professional manner.
• Develop long-term relationships with high-value customers by offering tailored product recommendations and personal shopping services.
• Maintain an in-depth understanding of client preferences, purchase history, and service expectations.

Sales & Business Development

• Drive VVIP sales performance through proactive clienteling and upselling.
• Meet and exceed individual and team sales targets.
• Organize private viewings, in-store events, or personalized shopping experiences.

Operational Excellence

• Ensure accurate and secure handling of VVIP transactions, deliveries, and after-sales service.
• Coordinate with internal departments (e.g., logistics, CRM, merchandising) to ensure seamless VVIP service delivery.
• Maintain discretion and confidentiality regarding all client and transaction information.

Product Knowledge & Brand Representation

• Stay updated on current collections, limited editions, and brand stories.
• Educate clients on craftsmanship, materials, and exclusivity of products.
• Embody the brand image in grooming, behavior, and service quality.

Qualifications & Skills

• Bachelor’s degree or equivalent experience in luxury retail, hospitality, or business.
• 2–5 years of experience in luxury sales or high-net-worth client servicing.
• Excellent communication skills with fluency in English (Arabic or other languages is a plus).
• Proficient in CRM tools and POS systems.
• Strong cultural awareness and emotional intelligence.
• High level of discretion, integrity, and professionalism.