Senior Coordinator - Training & Development (Airport Services)

flydubai; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

flydubai is seeking a Training Coordinator to manage training and assessment for airport staff across Dubai and outstations. This role involves coordinating training programs, ensuring employee certifications are current, and analyzing training effectiveness. The ideal candidate will have a High School Diploma and 3-5 years of experience in a related field, demonstrating strong customer focus and effective communication skills.

Qualifications

• 3 - 5 years of relevant experience.
• Ability to develop training materials and schedules.
• Proficient in using Learning Management Systems (LMS).

Responsibilities

• Organizes and coordinates training programs for airport staff.
• Analyzes employee readiness post-training using LMS.
• Monitors feedback and recommends improvements to training.

Skills

Customer Focus

Teamwork

Effective Communication

Personal Accountability

Resilience

Education

High School Diploma

Job description

MAIN OBJECTIVE OF ROLE

To plan and coordinate the training and assessment of Airport staff in both Dubai and the outstations ensuring consistency of training content and delivery throughout the flydubai network in a cost-effective manner.

Key Responsibilities

• Supports the delivery of a customer centric training program which involves organizing and coordinating all training programs, orientation, induction and staff competency training.
• Collates and analyzes the readiness of employees after the conclusion of the training as per the Learning Management System (LMS) rating system.
• Monitors employee feedback on the training programs and provides recommendations to Management.
• Ensures that all training materials, equipment and workspaces are organized and prepared for training.
• Enters inspections and incidents reports into the database issue weekly incident report lists and assists in developing safety related reports.
• Supports development of forms, safety theme topics and training materials.
• Develops a schedules of training courses to assist the trainers in delivering training in an organized and timely manner, such as travel related approvals and requirements.
• Follows up and ensures that the employee certification is up to date and proactively applies for any renewals necessary.
• Communicates training plans and resources based on training needs.
  
  

Qualifications

• High School Diploma
• 3 - 5 years
  
  

COMPETENCIES

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience & Flexibility (Can do attitude)
  
  

Isr Requirements

Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.