Microsoft Dynamics 365 (CRM) Developer must have at least two end-to-end implementations in Dynamics 365 CRM. The Microsoft Dynamics 365 Developer will be responsible for analyzing, designing, building, and testing solutions. The Developer will be considered a product expert responsible for providing support in CRM issue escalation and resolution. This role is typically focused on customizing CRM, Power Apps, Power Pages, and integrations with other systems.
Responsibilities:
- The CRM Developer is responsible for the design, building, and testing of the CRM system, including development, configuring the CRM system, and setting up security and access controls.
- The CRM Developer will be responsible for customization, developing Power Apps (Canvas and Model-Driven), and Power Pages portals, as well as designing and implementing integration solutions to ensure seamless data flow between systems.
- Work closely with product owners to understand business processes and tailor the CRM system to meet specific requirements.
- Ensure technical issues are resolved in a cost-effective, efficient, and timely manner.
- Prepare technical documentation on work items, including risks and issues, and actively work to mitigate and resolve risks and technical debt.
- Provide ongoing support and maintenance for Dynamics CRM and Power Platform solutions.
- Stay up to date with new features and functionalities in Dynamics CRM and Power Platform.
Experience Required:
- Minimum of 4-6 years of experience in implementing Dynamics 365 CRM projects.
- At least 2 end-to-end implementations of Dynamics 365 CRM, including one online (cloud) CRM solution.
- Deep knowledge of Dynamics 365 CRM modules.
- Hands-on experience with Plugins, Custom workflow web apps, and Azure Service Bus.
- Core skills include Microsoft Dynamics 365 cloud customizations, integrations, Plugins, Webhooks, PowerApps, PowerApps Portals, Power Automate, Power BI, Dataverse, C#, SQL, Azure Functions, and .NET.
- Proficiency in related technologies such as Microsoft Flow, LogicApps, Azure Functions, Data Factory, Groups or Teams, PowerApps.
- Adherence to software development standards.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.