Key Account Manager

Savola Foods Company; United Arab Emirates; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic leader to oversee their Consumer Goods division. This role involves managing a talented team, driving sales growth, and ensuring compliance with company policies. You will build strong relationships with key customers while collaborating cross-functionally to enhance operational efficiency. The ideal candidate will be strategic-minded, focused on continuous improvement, and dedicated to maintaining high customer satisfaction levels. Join a forward-thinking company where your leadership skills will have a significant impact on the success of the organization.

Qualifications

• Proven experience in team management and customer relationship management.
• Strong skills in budget preparation and strategic planning.

Responsibilities

• Supervise team activities to ensure compliance and efficiency.
• Achieve sales targets and develop strategic account plans.

Skills

Team Management

Budget Preparation

Customer Relationship Management

Sales Strategy Development

Cross-Functional Collaboration

Performance Monitoring

Issue Resolution

Strategic Planning

Process Improvement

Job description

Supervision of Subordinates:

Organize and supervise the activities of a team to ensure efficient and compliant work within the CG department.

Budgets and Plans:

Assist in preparing the budget and monitor financial performance to identify areas of concern.

Policies, Systems, Processes, & Procedures:

Implement and monitor adherence to departmental policies and procedures.

Day-to-day Operations:

Oversee daily operations of the Consumer Goods division, ensuring compliance with policies and standards.

Customer Relationship Management:

Build and maintain strong relationships with key customers and serve as their primary contact.

Sales & Profitability:

Achieve sales and margin targets, identify growth opportunities, and develop strategic account plans.

Cross-Functional Collaboration:

Coordinate with marketing, supply chain, and customer service teams to ensure seamless delivery.

Customer Support & Training:

Ensure high customer support levels and timely staff training.

Performance Monitoring:

Track account performance, prepare reports, and provide insights to management.

Issue Resolution & Customer Satisfaction:

Address customer concerns promptly and maintain high satisfaction levels.

Strategic Planning:

Develop and implement strategic plans aligned with company objectives.

Continuous Improvement:

Identify opportunities for process improvement, cost reduction, and productivity enhancement.

Reporting:

Prepare accurate reports to meet departmental requirements.

Health, Safety, & Environment:

Ensure compliance with safety and environmental procedures to guarantee safety and quality.

Related Assignments:

Perform other duties as assigned.