Assistant Manager Jobs In Dubai | Jumeirah Hotels & Resorts

Assistant Manager Jobs In Dubai | Jumeirah Hotels & Resorts

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For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.

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Responsibilities

• Ensure guest satisfaction from arrival to departure in accordance to the LQA and Jumeirah standards.
• Manage Concierge daily operation of the department.
• Have an in-depth knowledge or access to information regarding directions, travel time, cost and various forms of transportation provided by the hotel and in the city.
• Maintain a constantly updated database with extensive information about city highlights, events and attractions.
• Be aware of all daily events in the hotel.
• Arrange tickets for theatre, sporting events and local attractions.

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Requirement

• A minimum of 3 years’ experience in a 5-star hotel and 2 years’ experience as Concierge Team Leader in a 5-star hotel.
• Excellent command of English (written and oral) – Fluency in other languages is an advantage.
• Strong knowledge of computer programs such as MS Office, Opera, HotSos, E-Butler/E-Concierge.
• Strong listening skills.

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