Data Analyst

Exinity; Dubai; Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Data Analyst Operations to enhance operational efficiency across various teams. This role involves analyzing data, creating insightful dashboards, and collaborating with cross-functional teams to drive strategic decisions. If you have a strong analytical mindset and experience in data analysis within financial services, this opportunity offers a dynamic work environment that fosters growth and innovation. Join a team that values your contributions and supports your career advancement in a thriving sector.

Benefits

Hybrid working policy

Discretionary performance-related bonus

Personalized FlexBenefits

Wellbeing talks and self-development tools

Medical insurance for employees

Qualifications

• Experience in data analysis within B2B/B2C sales and client services.
• Strong proficiency in SQL and BI tools like Power BI.

Responsibilities

• Develop and automate dashboards for sales and customer service metrics.
• Perform ad hoc analysis to support strategic decisions.

Skills

SQL

Business Intelligence (BI) tools

Data Analysis

Data Visualization

Communication Skills

Tools

Power BI

Job description

We are seeking a Data Analyst Operations to join our AT Operations division and federated data team. While being part of the AT Operations business unit, you will work closely with the companywide Business Intelligence (BI) and Data Functions. This role is responsible for analyzing and reporting on the operational efficiency of Sales, Client Services, Processing Payments, Partner Ops, and Account Opening teams across our Active Trader business.

The ideal candidate will have a strong analytical mindset, experience in operational data, and the ability to translate complex datasets into dashboards and insights that drive operational and strategic decisions.

Key Responsibilities

1. Develop, maintain, and automate regular dashboards and reports for:
   • B2C and B2B Sales performance and efficiency tracking
   • Customer service efficiency metrics
   • Processing efficiency metrics
   • Partner data and analysis, including rebate checks and verifications
   • Onboarding throughput and time-to-value analytics
2. Partner with cross-functional teams to identify KPIs and define reporting requirements.
3. Perform ad hoc analysis to support strategic decisions and operational improvements.
4. Create clear data visualizations and summaries for non-technical stakeholders.
5. Monitor data integrity and proactively address anomalies or inconsistencies.
6. Collaborate with IT or data engineering teams to ensure data availability and infrastructure support.
7. Identify opportunities to improve data collection, system integrations, and analytics processes.
8. Contribute to developing a self-service reporting culture across departments.

Qualifications

Key Qualifications & Experience

• Experience in a data analysis role within B2B/B2C sales teams, client service operations, and regulatory processes, ideally within FX trading, AT operations, FinTech, banking, or financial services.
• Strong proficiency in SQL and BI tools such as Power BI.
• Experience analyzing business performance metrics.
• Ability to translate data into clear insights and business recommendations.
• Experience working in a federated data team structure is a plus.
• Excellent communication skills, with the ability to engage with both technical teams and business stakeholders.

Additional Information

Benefits & Perks

• Hybrid working policy (please check with your manager).
• Discretionary performance-related bonus.
• Personalized FlexBenefits.
• A focus on your wellbeing, including talks and access to self-development tools.
• Medical insurance for employees.

What You Will Love About This Role

Freedom to succeed is our core belief. In this role, you will:

• Learn from each other and new projects.
• Exchange information and best practices in an open-minded environment.
• Advance your skills and career by accepting greater responsibilities and diversification.
• Prosper by developing skills and nurturing a team of over 15 people.

Exinity is an equal opportunities employer and encourages applications from qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, color, nationality, ethnicity, religion, disability, or age.

Remote Work:

No

Employment Type:

Full-time