Senior Manager Commercial Excellence

GE Healthcare; Dubai; On-site; USD 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a Sales Enablement Leader to enhance service-sales productivity through strategic management of core software platforms. This pivotal role involves transforming the Salesforce.com ecosystem, optimizing tools like Apttus, and implementing AI features for improved efficiency. You will oversee daily operations, manage budgets, and ensure data integrity for reliable reporting. Join a collaborative environment that fosters innovation and career growth, while making a significant impact on sales operations and strategy. If you're passionate about technology and have a solution-oriented mindset, this opportunity is perfect for you.

Qualifications

• Proven experience in managing SFDC and Apttus within sales/service environment.
• Strong understanding of Service and Sales processes optimized by technology.

Responsibilities

• Lead the transformation of the Salesforce.com ecosystem and drive alignment in tool usage.
• Implement key global strategies and enhance sales efficiency through automation.

Skills

Salesforce.com (SFDC)

Apttus

AI (Artificial Intelligence)

Project Management

Problem-Solving

Communication Skills

Interpersonal Skills

Leadership Skills

Education

Bachelor's Degree

Tools

ServiceMax

iQuote

Job description

Job Description Summary

The Sales Enablement Leader International will play a pivotal role in driving service-sales-team productivity and efficiency through the strategic management of GE Healthcare core used software platforms, Salesforce.com (SFDC) ecosystem incl. Apttus, ServiceMax. The Sales Enablement Leader will ensure that our sales operations are streamlined and aligned with company objectives, fostering growth and success.

Job Location: This position is not full remote but open to all employees with the right qualifications based in any GE HealthCare International Offices.

Roles and Responsibilities

1. Finalize the deployment of Apttus for MSA in International.
2. Lead the transformation of the Salesforce.com ecosystem and drive alignment in tool-usage and overall tool-based processes in International.
3. Enable AI (Artificial Intelligence) features to streamline commercial processes and data analytics.
4. Build a short-, mid-, and long-term roadmap and request and manage budget.
5. Implement key global strategies.
6. Re-think mobile usage of Salesforce.com ecosystem for Service-Sales and Field Service users, deploy existing Apps like iQuote.
7. Oversee and manage the daily operations of SFDC and Apttus, ensuring these platforms are optimized to meet the needs of the sales team.
8. Implement and maintain automated processes within SFDC and Apttus to enhance sales efficiency and accuracy.
9. Continuously evaluate and improve the use of SFDC and Apttus to ensure they are leveraged to their full potential.
10. Develop and implement best practices and training programs to enhance user adoption and proficiency.
11. Ensure the integrity and accuracy of data within SFDC and Apttus, enabling reliable reporting and analytics.
12. Generate and analyze reports to provide insights and recommendations for sales strategy and performance improvement.
13. Collaborate with Users and Stakeholders of the SFDC ecosystem and IT teams to align functionalities with business goals.
14. Serve as the primary point of contact for all SFDC and Apttus-related enhancement requests and projects.
15. Lead and execute technical projects related to SFDC and Apttus, from requirement gathering to deployment.
16. Ensure projects are delivered on time, within scope, and meet quality standards.

Required Qualifications

1. Proven experience in managing SFDC and Apttus within sales/service environment.
2. Strong understanding of Service but also (Service-) Sales processes and how to optimize them using technology.
3. Excellent project management skills with the ability to handle multiple projects simultaneously.
4. Exceptional problem-solving skills and attention to detail.
5. Bachelor's Degree.
6. Ability to influence and collaborate with senior level management team.

Desired Characteristics

1. Solution-Orientated, Can-do Attitude.
2. Proven technical acumen and a passion for technology, incl. AI.
3. Strong oral and written communication skills.
4. Strong interpersonal and leadership skills.
5. Demonstrated ability to analyze and resolve problems.
6. Demonstrated ability to lead programs/projects.
7. Ability to document, plan, market, and execute programs.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

Inclusion & Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or age, disability, protected veteran status or other characteristics protected by law.