Senior Logistics Coordinator

Antal International LLC-FZ; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading European MNC manufacturing company in Ras Al Khaimah is seeking a Senior Logistics Coordinator/Customer Service Representative. The role involves managing customer orders, maintaining price lists, and ensuring effective communication with internal teams. Ideal candidates should possess a Bachelor's degree and have experience in logistics, along with strong organizational and communication skills.

Qualifications

• Bachelor’s degree required.
• Experience in a similar logistics role preferred.
• Strong communication and organizational skills.

Responsibilities

• Taking telephone orders and enquiries from customers.
• Maintaining accurate price lists and processing orders.
• Liaising with customers and account managers regarding deliveries.

Skills

Communication skills

Attention to detail

Organizational skills

Ability to manage workload

Ability to work under pressure

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Job description

Our Client, a European MNC Manufacturing company based in Ras Al Khaimah, is hiring a Senior Logistics Coordinator/Customer Service Representative.

Position: Senior Logistics Coordinator / CSR - Ras Al Khaimah (MNC Manufacturing)

Reporting To: Customer Service Manager

Key Tasks:

1. Customer Service
2. a. Taking telephone orders and enquiries from internal and external customers.
3. b. Maintaining an accurate and up-to-date price list for all orders/enquiries.
4. c. Entering direct sale and consignment stock orders and processing consignment returns.
5. d. Preparing and issuing credit notes.
6. e. Updating sales order schedules and liaising with customers, account managers, and works personnel regarding delivery requirements.
7. f. Checking, resolving, and advising on order progress procedures.

Reports:

• a. Maintain effective working relationships with colleagues within your department and with other departments.

Desired Candidate Profile:

Must have: Bachelor’s degree, working knowledge of Microsoft Word and Excel, good communication skills, ability to manage workload, attention to detail, ability to work under pressure and meet tight deadlines, good organizational skills. Experience in a similar logistics role is preferred.

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Antal International LLC-FZ