Human Resources Officer

The American University in the Emirates (AUE); Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

The American University in the Emirates is seeking a dynamic Human Resources Officer to support HR functions, employee relations, and performance management. The ideal candidate will have strong HR operations experience and excellent organizational skills, ensuring compliance with UAE labor laws.

Qualifications

• Minimum 3 years’ experience in HR operations and employee relations.
• Proficiency in Arabic is mandatory.

Responsibilities

• Maintain updated job descriptions and onboarding procedures.
• Coordinate visa applications and manage employee insurance.
• Organize employee-related activities and prepare HR reports.

Skills

Organizational Skills

Employee Relations

Performance Management

HR Operations

Arabic

Education

Master’s or Bachelor’s degree in HR

Tools

HR Systems

Job description

Job Summary

The American University in the Emirates (AUE) is seeking a dynamic Human Resources Officer to join our team. This role is ideal for a professional with strong HR operations experience, excellent organizational skills, and a proactive mindset. The successful candidate will support various HR functions, operational activities, employee relations, and performance management—ensuring compliance with UAE labor laws and AUE’s internal policies.

Note: Arabic language skills are mandatory.

Minimum Qualifications and Experience

• Master’s or Bachelor’s degree in HR, Business Management, or a related field from an accredited university. A minimum of 3 years’ experience in operations, employee relations, performance monitoring, and employee counseling.
• Hands-on experience with HR systems.
• Knowledge of UAE Labour Law and practices.
• Professional HR certifications are a plus.
• Proficiency in Arabic is mandatory.

Job Description

• Maintain updated job descriptions for all employees, ensuring they are issued and signed by new joiners.
• Coordinate visa and passport applications, renewals, and cancellations for employees.
• Oversee faculty and administrative staff orientation schedules and maintain attendance and checklist records.
• Assist new joiners with onboarding procedures, liaising with relevant departments to create accounts, emails, and arrange office setup.
• Arrange travel itineraries, flights, and hotel bookings for recruits, visitors, and university events.
• Prepare onboarding announcement templates for new hires.
• Set up new employee files, ensure all documents are available, and follow up on missing documents.
• Manage employee insurance requirements, including additions, deletions, and claims follow-up.
• Conduct regular HR file audits, report missing documents, and follow up accordingly.
• Prepare reports for CHEDS and other management requests, including statistical and analytical reports.
• Organize employee-related activities and events such as Admin Day, Faculty Day, and birthdays.
• Provide employee services, including issuing letters, calculating leaves, and addressing HR-related inquiries.
• Identify training needs, coordinate with providers, and maintain training reports.
• Follow up on performance evaluations, probation reports, and confirmation letters.
• Benchmark HR policies and procedures, and update them as needed.
• Verify leave applications and balances for faculty and staff.
• Ensure all faculty and staff records are updated in HRIS, shared folders, and physical files.
• Coordinate staff discounts and benefits with external companies.
• Maintain records for suppliers such as travel agents and hotels.
• Assist Payroll with relevant reports.
• Maintain confidentiality and privacy of all records.
• Perform any additional tasks as assigned.

Location: American University in the Emirates (AUE), Dubai International Academic City

Salary: AED 8,000 per month (based on experience)

About AUE

The American University in the Emirates (AUE) invites qualified candidates for various faculty and administrative positions. Located in Dubai Intl. Academic City, AUE is a hub of innovation and growth, committed to providing a world-class education.

We believe that "Nothing is Impossible is the Pathway to Success."

AUE comprises seven colleges, each with unique strengths and accreditations, including:

• College of Law
• College of Education
• College of Design
• College of Business Administration
• College of Media and Mass Communication
• College of Engineering and Technology
• College of Security and Strategic Studies

Our programs are accredited by reputable bodies such as SACSCOC, CAA, AACSB, ABET, NASAD, ensuring a high standard of education.