Restaurant Hostess

Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants in Dubai. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.

Responsibilities

• Greet guests as they enter the restaurant, providing a warm and friendly welcome.
• Manage the reservation system effectively, ensuring all bookings are organized.
• Coordinate with the restaurant staff to ensure smooth and efficient dining service.
• Communicate menu options to guests and answer any questions they may have.
• Assist in seating guests and ensuring they are comfortable throughout their visit.
• Manage guest complaints and resolve any issues in a professional manner.
• Keep the restaurant organized and tidy, ensuring high levels of cleanliness.

Requirements

• Proven experience as a Restaurant Hostess or in a similar role.
• Exceptional customer service and communication skills.
• Understanding of restaurant operations and excellent organizational abilities.
• Ability to handle a fast-paced environment and manage multiple priorities.
• A positive attitude and friendly demeanor towards guests.
• Flexibility to work in evenings and on weekends.
• High school diploma or equivalent education level.

Benefits

AED 3000, Food allowance 350 to 500, Service charge Avg 600-800, Credit card tips, free accommodation, transport, uniforms, health insurance, air ticket once every two years, and paid leave as per UAE laws.