DevOps Engineer

ADSS; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a skilled Systems Support Engineer to enhance its high-performance culture. This role involves monitoring and maintaining critical financial trading platforms, developing automation tools, and collaborating with development teams to ensure seamless operations. The ideal candidate will have a strong background in user support, systems management, and cloud technologies, particularly with Azure and AWS. Join a dynamic team focused on innovation and excellence, where your contributions will directly impact the firm's transformation into a data-led organization.

Qualifications

• Minimum of six years in user support and systems management.
• Experience with low-latency, high-frequency trading infrastructure is a strong advantage.
• Knowledge of cloud technologies and support for Forex and Equity trading platforms.

Responsibilities

• Monitor and maintain computer systems and financial trading platforms.
• Develop tools to automate software engineering processes.
• Support and maintain all trading applications.

Skills

Python

C++

C#

Java

PowerShell

Ruby

Azure

AWS

FIX protocol

ITIL standards

Education

IT certifications (ITIL, MCSE, CCNA, CCNP)

Tools

Grafana

Kibana

Puppet

Docker

Bamboo

Terraform

Kubernetes

GitLab

PostgreSQL

Nagios

Job description

ADSS is a successful retail and institutional brokerage headquartered in Abu Dhabi. The firm is undergoing a multi-year transformation to become a high-growth, purpose-driven, data-led organisation that delivers market-leading personalised content, offerings, and experiences to traders. To strengthen its client-centric focus, ADSS is redesigning its structure, technology, and operations, while embedding a high-performance culture shaped by The ADSS Way. The goal is for ADSS to emerge as a dynamic, innovative, and trusted market leader, reflected in the perceptions of its clients, talent, shareholders, and competitors.

Responsibilities

1. Monitor, support, and maintain computer systems and financial trading platforms.
2. Operate as part of the global support team, providing coverage across all sites and data centres.
3. Develop and implement tools (bespoke and third-party) to automate key areas of software engineering and delivery.
4. Support and maintain all trading applications, including developing automation tools for software engineering processes such as monitoring, continuous integration, testing, environment deployments, and releases.
5. Manage service delivery in line with ITIL standards for incident and problem management.
6. Collaborate with Development and QA teams to ensure technical solutions meet business needs.
7. Coordinate application changes, patches, updates, and releases.
8. Enhance monitoring tools for application availability and performance.
9. Develop scripts to automate routine operational tasks.
10. Support the support and service management framework, identifying and addressing gaps.
11. Contribute to automation tools for backend infrastructure.
12. Provide onsite and remote user support.
13. Troubleshoot issues across applications from end to end.
14. Participate in out-of-hours and on-call support as needed.

Experience

1. Supporting Windows and Linux-based applications.
2. Support experience with Windows and Linux servers in virtualised, cloud, and bare-metal environments.
3. Scripting skills in Python (preferred), C++, C#, Java, PowerShell, or Ruby.
4. Manage and optimise cloud infrastructure on Azure and AWS.
5. Familiarity with DevOps tools such as Grafana, Kibana, Puppet, Docker, Bamboo, Terraform, Kubernetes, and GitLab.
6. Minimum of six years in user support and systems management in multicultural environments.
7. Experience with low-latency, high-frequency trading infrastructure is a strong advantage.
8. Experience with PostgreSQL and other database technologies.
9. Knowledge of cloud technologies and support for Forex and Equity trading platforms is desirable.
10. IT certifications such as ITIL Foundation, MCSE, CCNA, CCNP are highly desirable.

Skills

1. Understanding of the FIX protocol in FX trading environments.
2. Experience supporting client-facing SLAs within tiered support frameworks, preferably under ITIL standards.
3. Proven experience with Azure and AWS platforms, including deployment, monitoring, and automation.
4. Knowledge of TCP/IP, SSL, and financial network technologies.
5. Familiarity with database technologies like MySQL, PostgreSQL, DB2, and MS SQL.
6. Understanding of local and networked file systems such as NFS, DFS, NTFS, and DNS.
7. Competency in systems tools and protocols including SNMP, ManageEngine, Nagios, and Zabbix.