Sr. Program Manager

Amazon Middle East and North Africa FZ-LLC; Dubai; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic product and program manager to drive process improvements and enhance customer selection. The ideal candidate will possess strong analytical abilities and business acumen, with proficiency in SQL and business intelligence tools. This role involves collaborating with various teams, presenting insights to senior leadership, and implementing strategies to optimize marketplace performance. Join a forward-thinking company that values inclusivity and empowers its employees to deliver exceptional results for customers.

Qualifications

• 2+ years of experience in driving process improvements.
• Master's degree or MBA in relevant fields.

Responsibilities

• Coordinate projects with teams to enhance customer selection.
• Present results and challenges to senior leadership.
• Define metrics to measure success across work streams.

Skills

Product Management

Program Management

Statistical Analysis

Analytical Skills

Business Intelligence Solutions

SQL

Microsoft Excel

Tableau

Quicksight

Business Acumen

Education

Master's Degree or MBA

Tools

Microsoft Excel

SQL

Tableau

Quicksight

Job description

This role requires an individual with solid product and program management skills, ability to engage effectively with senior leaders, excellent statistical and analytical abilities, strong attention to detail, knowledge of business intelligence solutions (like Microsoft Excel, SQL, Tableau, Quicksight) as well as strong business acumen and ability to communicate clearly and collaborate with both business owners and other analytics teams. Flexibility, influencing others, and the ability to prioritize in a changing business environment will be key to the candidate's success.

Key job responsibilities
- Coordinate priorities and projects with central teams, external data providers, and business teams to identify and offer relevant selection to customers;
- Participate in weekly, monthly, and quarterly business reviews with senior leadership, presenting results, challenges and driving meaningful discussions to solve problems;
- Develop comprehensive mechanisms to drive and capture marketplace actions on missing selection;
- Own the selection funnel, identifying scalable initiatives to efficiently move selection from listing to first sale;
- Work with Marketplace counterparts to create and implement the Stores level selection strategy;
- Define and track the metrics and goals needed to measure success across critical work streams in the program
- Identify challenges in selection addition and selection success and implement programs/products to drive solutioning at scale.

Desired Candidate Profile

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Strong proficiency in SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

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Amazon Middle East and North Africa FZ-LLC